Jones Beach Island Scuba Diving Holidays

Really great location and the staff were impeccable

Nicely designed hotel with beautiful views. Staff was very nice but service was generally slow.

We celebrated our anniversary with an overnight stay at the Towers & given the cost, had high hopes. The room was spacious & clean with a nice view but the service was sub par. The receptionist was neither friendly nor welcoming when we arrived & a different receptionist ignored us at checkout. The little things matter. There are many luxury hotels in the city & we’ll be staying at another next time.

- Air conditioner in our room was not working. It worked on and off eventually. - Only received turn down service one night. - Door security inside the hotel was rude and wouldn’t let my wife in one afternoon and physically moved to block her…not good. - Trash in our hallway every day - Overall, it needs better management that cares

The Soundview is one of my favorite hotels in greenport ( favorite) we had an amazing room I never wanted to leave!!

We celebrated our anniversary with an overnight stay at the Towers & given the cost, had high hopes. The room was spacious & clean with a nice view but the service was sub par. The receptionist was neither friendly nor welcoming when we arrived & a different receptionist ignored us at checkout. The little things matter. There are many luxury hotels in the city & we’ll be staying at another next time.

Nicely designed hotel with beautiful views. Staff was very nice but service was generally slow.

- Air conditioner in our room was not working. It worked on and off eventually. - Only received turn down service one night. - Door security inside the hotel was rude and wouldn’t let my wife in one afternoon and physically moved to block her…not good. - Trash in our hallway every day - Overall, it needs better management that cares

Excellent service snd breakfast

Nicely designed hotel with beautiful views. Staff was very nice but service was generally slow.

The hotel is the heart of Times Square. The breakfast was fine. Due to heavy rush during holiday season.

Hotel was in a great location on a quiet street by NY standards. Room was a good size and was as per photos on website. Bed was comfortable. Shower was not the best but still ok. The complimentary laundry was also a great bonus. Hotel staff were polite and helpful and check in and out was easy, but unfortunately there was one staff member who found a question an inconvenience to her. Also liked the free cookies but we had to be quick to get some. We would stay here again when visiting NY.

Nicely designed hotel with beautiful views. Staff was very nice but service was generally slow.

Great overall experience. Thank you !