Napa Valley Scuba Diving Holidays

the credit card machine was not working properly at checkin- instead of trying to resolve it the host was acting like it was my cards that were not working.

Great staff very friendly and prompt with any requests.

Great location and perfect choice for a family or couples excursion.

Love this hotel..... newly renovated, great location, beautiful rooms, staff is exceptional. Love the bar and restaurant....a little tight and the martinis could be bigger but a class act! Highly recommend!

Love this hotel..... newly renovated, great location, beautiful rooms, staff is exceptional. Love the bar and restaurant....a little tight and the martinis could be bigger but a class act! Highly recommend!

Great staff very friendly and prompt with any requests.

Great location and perfect choice for a family or couples excursion.

We’ve stayed at the Westin St Francis multiple times over the years and always looked forward to returning. Unfortunately, this once grand old hotel is grand no more. The Powell street lobby entrance has been invaded by a huge bar/lounge that looks cool but doesn’t open until 4pm. It takes up a lot of prime real estate in the hotel and serves no real purpose for the better part of the day. To check into the hotel you now enter on Geary into an area that feels temporary, kind of like the vibe you get at an airport gate under construction. It’s just very disjointed. The fake cherry trees and fake flower wrapped columns in the lobby are tacky, and dusty. Two of my family members had sneezing fits while standing under the faux blooms. They chuckled about the paper flower pollen being particularly bad this time of year. The hotel has also done away with any lobby seating. Your only hope of seating is in the garden cafe, which makes it feel a bit like a Greyhound bus station. Some of the registration staff were better at their jobs than others, who seemed generally malcontent. We stayed in the Tower this trip; the best part was the amazing view from our room and the super fast glass elevators. Happily, the mattresses are wonderful. Our room was ok but could use a refresh. One family member found litter in his room. Thinking back on past stays, maybe the rooms were always a bit outdated but the majesty of the hotel overshadowed any shortcomings. Sadly, for us the magic is gone.

Great staff very friendly and prompt with any requests.

the credit card machine was not working properly at checkin- instead of trying to resolve it the host was acting like it was my cards that were not working.

Great stay for the World Cup!! Close to stadium and hotel was clean. The food at the bar and grill was not the best, but overall, it was great stay.

We stayed here for the weekend and it was really nice. While it was not impossible, it was tough to find a spot for parking. Parking may have been filled due to pride month. other than that, it was nice, clean, friendly staff, and we would definitely stay again.

It was a small but clean room. The pool is very small, it only goes up to 4 ft, good for young children. The staff was very friendly & helpful. The breakfast in the morning made up for anything that was lacking. There was a great variety of food, fresh fruit & good coffee, included in the cost of the hotel. The location is great-not far from the freeway & in between San Jose, Los Gatos & just about a half an hour drive to Santa Cruz. Over all, it was a nice place to stay & I would stay there again.