Isla Contoy Mountain Holidays

Older building. Needs updating.

The only wellness resort I've ever been to but it was amazing and relaxing. The staff was AMAZING. The scenery and rooms was absolutely beautiful as well as the amenities. The only downfall for me was i got food poisoning on the last day of my trip. 24 hours of diarrhea and vomiting. The staff insisted it was because the fermented foods but i assured them kimchi was not new to my diet nor plant based foods. I was offered a ride to the pharmacy to purchase a small bottle of pepto for $20. Besides that inconvenience the trip was great.

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

Staff was great as usual. Buffet food very average but most of the specialty restaurants were very good.

The Good:The resort and rooms are absolutely stunning with a true 5-star aesthetic. The property is visually beautiful and well-maintained. The Not-So-Good: Kid-Friendliness: A huge miss for parents. Pool service (food/drinks) doesn’t start until 11:00 AM. We were there by 9:00 AM, and by the time food arrived, the kids were hangry. Even towels and water are DIY until 11:00 AM. Dining: Food quality was "meh" at best. On the all-inclusive plan, drinks were watered down, though tipping generously helped. Arrival Logistics: Check-in was slow and frustrating; staff seemed indifferent to restless kids after a long flight. Transfers: The paid "private" airport transfer was disappointing. It functioned like a shuttle rather than an assigned driver, leading to more unnecessary waiting. Verdict: Beautiful resort, but the service logistics and rigid hours made it difficult for families with young children

We loved the staff and amenities at this resort.

The only wellness resort I've ever been to but it was amazing and relaxing. The staff was AMAZING. The scenery and rooms was absolutely beautiful as well as the amenities. The only downfall for me was i got food poisoning on the last day of my trip. 24 hours of diarrhea and vomiting. The staff insisted it was because the fermented foods but i assured them kimchi was not new to my diet nor plant based foods. I was offered a ride to the pharmacy to purchase a small bottle of pepto for $20. Besides that inconvenience the trip was great.

The Good:The resort and rooms are absolutely stunning with a true 5-star aesthetic. The property is visually beautiful and well-maintained. The Not-So-Good: Kid-Friendliness: A huge miss for parents. Pool service (food/drinks) doesn’t start until 11:00 AM. We were there by 9:00 AM, and by the time food arrived, the kids were hangry. Even towels and water are DIY until 11:00 AM. Dining: Food quality was "meh" at best. On the all-inclusive plan, drinks were watered down, though tipping generously helped. Arrival Logistics: Check-in was slow and frustrating; staff seemed indifferent to restless kids after a long flight. Transfers: The paid "private" airport transfer was disappointing. It functioned like a shuttle rather than an assigned driver, leading to more unnecessary waiting. Verdict: Beautiful resort, but the service logistics and rigid hours made it difficult for families with young children

Me quede en abitacion 3 y quede enamorado del lugat el de recepción era un hombre muy attento y ayudo mucho

This hotel is a jungle paradise on the beach! The rooms are so beautifully designed, clean, and natural feeling. We stayed in a standard room on the second level and our bathroom had a skylight! We were treated so kindly by Steph, who made our stay 10x more special. She was helpful at every turn and deserves all the praise!

Everything is amazing