The Brecks Mountain Holidays

Very miserable staff The room was small… nothing like the picture The bath didn’t have taps… I had to fill the bath with the shower Room was for two people but only had one towel No air conditioning just a small electric fan

Amazing staff and cozy rooms. Bathroom was a bit small.

Amazing staff and service! Loved it! Rooms were specious and beautiful, lobby and restaurants were always filled with fresh flowers, so gorgeous! Thank you for the best stay in London!

Burn or accept to be awaken by a fire alarm. Spent 4 nights on the 3rd floor. Very clean, my room was of very acceptable size for one person ("compact double", more compact than double though), bathroom in perfect condition, great front desk, copious breakfast, excellent value. Two problems though, one minor and one major: Minor problem: the elevator is the slowest possible elevator anywhere on the planet since the invention of the elevator and then, quite often, when going from the reception to the third floor, it would actually first go to the fourth floor and then turn back down to the third. Major problem: on the first night at around 1 am, I was awaken by the fire alarm and again on the fourth night it awakened me once at 2:30 am and a second time at 5:30 am. Many people actually went down the stairs during the 2:30 alarm because it lasted for some time. They have oversensitive smoke detectors that are triggered by steam from hot showers or by spray. 2 nights out of 4 awaken by a false alarm is a bit too much and I will not return before reassurances that the problem has been fixed.

This immaculate hotel has everything! We loved the location. Enjoyed the restaurants. Staff were very accommodating and generous. Will stay again!

Excellent pristine hotel right next to Hyde Park and Kensington Palace. Room was immaculate and spacious. Everything was perfect

Amazing staff and service! Loved it! Rooms were specious and beautiful, lobby and restaurants were always filled with fresh flowers, so gorgeous! Thank you for the best stay in London!

This immaculate hotel has everything! We loved the location. Enjoyed the restaurants. Staff were very accommodating and generous. Will stay again!

Perfectly adequate, but we were there on a VERY warm long weekend in London. Room on 3rd level was attic-like hot. Was able to crack windows and they did leave 2 fans. Toilet really didn’t like to flush anything solid. At all. Brought to staff attention but didn’t appear to trigger any action.

Amazing staff and service! Loved it! Rooms were specious and beautiful, lobby and restaurants were always filled with fresh flowers, so gorgeous! Thank you for the best stay in London!

Amazing staff and cozy rooms. Bathroom was a bit small.

Very miserable staff The room was small… nothing like the picture The bath didn’t have taps… I had to fill the bath with the shower Room was for two people but only had one towel No air conditioning just a small electric fan

I booked this last minute when another hotel booking fell through. All I knew was that I liked the area it was in and needed a place to sleep but I was so pleasantly surprised by how nice and cute it was. Highly recommend for solo travelers!

First night, I was given room (in the annex) with non-functioning aircon. Fortunately they pass me a small stand fan. They changed my room the next day and it was all good