Brighton and Hove Mountain Holidays

Location was great. The washing machine was a GREAT addition. Had everything we needed. Small but well equipped. Nice shower.

Breakfast was plentiful, but not good. Room was not great

Lovely comfortable clean beds Breakfast was amazing

Great hotel.

This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the form wouldn’t open correctly (I am a tech capable individual). I did not hear back prior to the day of check in. I understand I had a short booking turn around time, but it shouldn’t have been an option if it would be too much to accommodate. I arrived on check in day a bit early with my luggage just wanting to ask if they could hold it until my room was ready. They did agree to do so, but they looked incredibly put out and acted as if I was really bothering them. I had replied asap on Expedia and had done everything they asked me to that I could. The service could have been friendlier over all. I also don’t perceive this was a cultural difference thing.

Excellent value, whilst not a cheap option, it is definitively very good value. The staff were professional and accommodating. They allowed early check in because they had availability. They were friendly. The location is great. The units are great in size for a family, and basic provisions (coffee, detergent, dish soap, milk capsules, etc) are provided. The units are modern and in good taste, some items are a little tired from guest traffic, but, hey some times guests do give the equipment a rough ride! Very clean. The lady at reception is charming, and the cleaning staff are professional. Will be back and recomend.

We had a wonderful stay! The hotel was spotless, the staff was incredibly helpful and welcoming, and the location was perfect—just steps from fantastic shopping. I would definitely stay here again.

Perfect stay. Hotel and staff were fantastic. No room for improvement.

Location was great. The washing machine was a GREAT addition. Had everything we needed. Small but well equipped. Nice shower.

Breakfast was plentiful, but not good. Room was not great

Lovely comfortable clean beds Breakfast was amazing

Great hotel.

Breakfast was plentiful, but not good. Room was not great

Lovely comfortable clean beds Breakfast was amazing