Gold Coast Mountain Holidays

The room was a little smaller than the photos showed but everything else was great. The people, location and prize were reasonable.

Excellent and well kept hotel. Friendly and helpful staff. Awesome location.

Staff incredible- every single person! They are happy people. Spotless Everyone was attentive and cared. 10/10 would recommend. Would stay again!

Rooftop pool was wonderful

Loved the cleanliness and the city views from up high were very good. Location excellent. The only downside is that it didn’t really feel like a hotel. It had a small bar, restaurant etc but no real feeling of a ‘centre’. Wasn’t a problem for us, but if you want somewhere with a bit more soul then look elsewhere

The bartender Sunny in the bar. Can't keep up with the crowd and forgets a lot.

Excellent and well kept hotel. Friendly and helpful staff. Awesome location.

Staff incredible- every single person! They are happy people. Spotless Everyone was attentive and cared. 10/10 would recommend. Would stay again!

Hotel was clean and located in the perfect spot. We could walk to time square in less then 3 minutes!

We have stayed here several times on this stay we chose a Deluxe room and ir was smaller than the classic. Guest services Adolfo was rude and not willing to help change rooms. Elisabeth the next day was nicer and willing to help. The ice machine in our floor was not working and the only solution offered was go to another floor it took 3 days for maintenance to fix it.

The room was a little smaller than the photos showed but everything else was great. The people, location and prize were reasonable.

Great location and very convenient, clean, modern room with lots of storage and enough space for 4 to sleep comfortably. We appreciated the kitchen that made our breakfast easy every morning. Nice and free laundry facilities (bring your own detergent). Why not 5 stars? - The room only had a built-in desk and one chair. It would be nice to put some round table and 3 more chairs there, especially that there was enough space for it. Having a full kitchen but no place to eat was a bit strange. - Communication was mixed. They never responded to my messages on Expedia (regarding early check in). I ended up finding the hotel's direct website, registered there, for which I got an SMS from a number to which I was able to text back and get response immediately. As the hotel is listed on Expedia, it would be nice if they responded to standard platform's messaging like other hotels do, without me finding out ways to contact them.

Staff incredible- every single person! They are happy people. Spotless Everyone was attentive and cared. 10/10 would recommend. Would stay again!

Excellent service and great location- easy walk to shopping, Central Park and (on good weather days) museums. Highly recommend if you’re looking for an “old New York” experience. Breakfast was excellent.