Outer Boroughs Mountain Holidays

I really liked the location of the hotel. It is a large, busy hotel, but individual floors were quiet. I felt that it was hard to get in touch with staff from the room, but once I did, they were super kind and helpful. We had a nice sized room, I liked having a mini fridge, but I felt the room was so drab and the color scheme depressing. The sofa bed was very uncomfortable for my 14 year old daughter, but the main bed was comfortable. Not enough windows considering the nice size of our room. The items in the room seemed old and used. Shower was nice. Towels a decent size but seemed so old and worn, not soft. Bedsheets were rough and overused looking.

Spotless property and extremely friendly staff! Would definitely stay here again!

Some of the front desk girls are incredibly rude. I’m not sure why, but they could improve their customer service skills. Additionally, the communication between the hotel and the valet is terrible.

Excellent staff, clean room, fantastic onsite restaurants.

Great location, clean, courteous staff, breakfast buffet had lots of options. Would definately stay again.

Some of the front desk girls are incredibly rude. I’m not sure why, but they could improve their customer service skills. Additionally, the communication between the hotel and the valet is terrible.

Spotless property and extremely friendly staff! Would definitely stay here again!

Excellent staff, clean room, fantastic onsite restaurants.

Great location, clean, courteous staff, breakfast buffet had lots of options. Would definately stay again.

Good stay. Upgraded room. Water pressure in shower was poor! Better option nearby!

Check in was efficient, but front desk person rude.

The property and staff were more than adequate and the location was great. The room was clean and comfortable. I wouldn't hesitate to stay again.

Excellent staff, clean room, fantastic onsite restaurants.

Spotless property and extremely friendly staff! Would definitely stay here again!