Poitou-Charentes Mountain Holidays

The hotel is to the North of Bordeaux city centre. It is few minutes walk to a tram stop for the C Tram line and a 20-25 min tram line into the city. The hotel pool is good with some sunbeds, and it’s open 11am-9pm with the hotel providing pool towels for free use. The bedroom on 6th floor look to have been recently refurbished and was comfortable. The hotel was let down by having not many staff to cover the bar during the day and reception. The breakfast buffet was basic, but there was staff replenishing regularly what was on offer. It was fine.

This hotel was really great in terms of service and comfort. There are actually 2 hotels that are slightly apart but run as one which got a bit confusing but it all worked out because the staff was so great. Asked for a walk-in shower for my elderly parents and they were great in accommodating. Staff so nice in asking us if we needed reservations or maps or suggestions. Rooms small but comfortable. Lift is tiny! 2 people plus a small bag each was pretty much all it could accomodate. The best part was the location! So convenient to so many restaurants, bakeries and shopping. Highly recommend.

We really loved our stay at this hotel! The hotel is so historic and beautiful! Our room was clean, spacious, and had cold air conditioning! The housekeeping service was excellent. The front desk staff were so helpful to us and we appreciated them very much. We did not eat at the hotel but walked to several very good restaurants and cafes. Parking was right in front of the hotel. The town is so walkable and just lovely. We visited both Lascaux II and IV and well as other historical sites and they were all a short drive from the hotel. We were gone for six weeks in total through Spain, France, and Italy, including a transatlantic cruise and our stay at this hotel and the entire experience of visiting the caves was our highlight of the entire trip. I would highly recommend this experience to anyone!!!!

Staff were good and location attractive but feels a little tired especially as the golf course has shut down - trying to be a 4 star but not quite there - lack of atmosphere and charm - charges for water in the room which really should be complimentary when 30 degrees outside and room rate is high , breakfast also very expensive considering you have to pay extra for egg options on top - again in a better class hotel this would be included - feels like a corporate Hilton.

The hotel was converted from an old distillery. Everything looks and feels ultra modern; if you like ultra modern, then it's good. Because of the conversion, things seem spread out. It took us a little effort to find the restaurants. The restaurant has a Michelin star and is good. The brasserie is great. Also, plenty of parking space.

Lovely hotel outside of St. Emilion. The restaurant is exceptionally good; the staff are very attentive and will go out of their way to make the stay better. The hotel amenities are also good (a lovely pool). The downside is the limited shuttles in to St. Emilion - given the distance from St. Emilion these should be more regular.

The hotel was converted from an old distillery. Everything looks and feels ultra modern; if you like ultra modern, then it's good. Because of the conversion, things seem spread out. It took us a little effort to find the restaurants. The restaurant has a Michelin star and is good. The brasserie is great. Also, plenty of parking space.

terrific ambience and courteous staff

Great location. Room was spacious and staff was pleasant. Wine bar a bit on the expensive side relative to other establishments in the area, but the pleasantness of the bar tender was an offset. Note- if you prefer or need a soda/cola sans sucre (sugar free) they did not have that at the hotel so make sure to purchase elsewhere.

Lovely hotel outside of St. Emilion. The restaurant is exceptionally good; the staff are very attentive and will go out of their way to make the stay better. The hotel amenities are also good (a lovely pool). The downside is the limited shuttles in to St. Emilion - given the distance from St. Emilion these should be more regular.

terrific ambience and courteous staff

Only one restaurant in the hotel, no menu variety. Outside the hotel, there’s nothing else. No shops or restaurants within reasonable walking distance.

Lovely hotel outside of St. Emilion. The restaurant is exceptionally good; the staff are very attentive and will go out of their way to make the stay better. The hotel amenities are also good (a lovely pool). The downside is the limited shuttles in to St. Emilion - given the distance from St. Emilion these should be more regular.

terrific ambience and courteous staff