Lakeland - Winter Haven Mountain Holidays

The rooms were tired. It seems like a great family resort with a ton of kids. The water in the room is nasty. I think it’s the whole town though. The staff was great and the pools are abundant. They have 1 adult pool. There is a burger bar across the street that has great seafood ironically.

Rooms are always clean and in great condition. The whole place is always clean. All staff is helpful and friendly. Great amenities. This is our second time staying and I highly recommend!

Room did not feel clean. Floor dirty. Room felt run down. Bartender at main bar was so not helpful or welcoming. Couldn’t make any drinks because “the bar was closing permanently a couple days later”. Great location is the best I can say!

Great view with a very clean room and A/C was great.

The hotel is lovely, but they have some challenges that affected my stay and my overall opinion of the property. We waited 45 minutes in line to check in due to a system shutdown. The toilet in our room cycled all night, keeping us up, and requiring a room change. The hotel then didn’t recognize our prepaid room and charged me again for the room nights, pulling the funds from my bank account and adding undue charges to my credit card. It was an unfortunate experience that will prevent me from wanting to stay there again, which is disappointing because I love the location and beauty of the building.

Townhouse was spacious and comfortable.

Another nice stay at this hotel

Perfect accommodations! Great staff and a comfortable bed!

Was a very nice and clean place. Very accommodating due to our flights getting cancelled and needing a few nights in an emergency.

We were very pleased with this property and our specific apartment. Very clean, very well equipped! Would definitely recommend!