Dalmatia Mountain Holidays

Hotel was in perfect location, clean and modern. We had a few slight issues in the room like needed more hangers, fridge didn’t work but after a few requests were sorted. The girls on reception were friendly but could have done a lot more on the welcoming front it was very much “there are your keys” and then back to their phones or laptop. A little more conversation and customer service required.

When we arrived we had some payment issues with the taxi. The kind man at the front desk personally walked me to an ATM and when that ATM didn’t work he walked me to another one. Then walked us back to hotel and rolling our bags with him. He was as very gracious and we appreciated his help very much. The room and the restaurant were both wonderful too. This place is just outside the old city walls and easy to walk to everything. I highly recommend this hotel.

Every single thing was 100 percent positive

We really enjoyed our seven night stay at the Berkeley Hotel from the moment we arrived. On arrival we were greeted by Elma who booked us in and gave us a warm welcome before recommending somewhere to eat nearby as we had arrived quite late. The room was a very good size with a large clean bed, a small balcony with table and two chairs and a well laid out bathroom with walk in shower. We received two small complimentary bottles of wine on arrival and put them in the rooms good sized refrigerator. Breakfast at the hotel was excellent with a good choice of food including cereals, yoghurts, fruit, cheese, meat and bread as well as hot food including sausage, eggs and bacon. The breakfast staff were extremely pleasant and helpful, Lidija deserving special mention for remembering what drinks we liked and even what size cups/mugs we liked them in. The hotel is located around 40 minutes steady walk from the Old Town but is on the route of No.3 and No.8 local busses (a €2.50 ride each way) and was a short walk from a supermarket where you could buy snacks and alcoholic beverages for your room at good prices. On our last day we were not due to be picked up for the airport until 17:45 so the evening before Elma spoke to her manager (Maria I think) and organised for us to use the room for the full day, she really did go above and beyond. I would highly recommend The Berkeley Hotel for your visit to Dubrovnik, we found it met all our needs and more.

Positives: Room was clean, staff was friendly, easy walk to the beach Negatives: Had to pay to park, carrying around the large metal key was nuisance and loud music was blasting at 7am.

Every single thing was 100 percent positive

When we arrived we had some payment issues with the taxi. The kind man at the front desk personally walked me to an ATM and when that ATM didn’t work he walked me to another one. Then walked us back to hotel and rolling our bags with him. He was as very gracious and we appreciated his help very much. The room and the restaurant were both wonderful too. This place is just outside the old city walls and easy to walk to everything. I highly recommend this hotel.

Quite a remarkable experience and great staff. As we were leaving 4.30 in the morning, the hotel prepared a special travel breakfast boxes for us. All the service personal was carrying and very polite. The room was nice, clean and fresh. Great value for the money compare to other 5-star hotels and properties nearby.

Hotel was in perfect location, clean and modern. We had a few slight issues in the room like needed more hangers, fridge didn’t work but after a few requests were sorted. The girls on reception were friendly but could have done a lot more on the welcoming front it was very much “there are your keys” and then back to their phones or laptop. A little more conversation and customer service required.

Every single thing was 100 percent positive

When we arrived we had some payment issues with the taxi. The kind man at the front desk personally walked me to an ATM and when that ATM didn’t work he walked me to another one. Then walked us back to hotel and rolling our bags with him. He was as very gracious and we appreciated his help very much. The room and the restaurant were both wonderful too. This place is just outside the old city walls and easy to walk to everything. I highly recommend this hotel.

We really enjoyed our seven night stay at the Berkeley Hotel from the moment we arrived. On arrival we were greeted by Elma who booked us in and gave us a warm welcome before recommending somewhere to eat nearby as we had arrived quite late. The room was a very good size with a large clean bed, a small balcony with table and two chairs and a well laid out bathroom with walk in shower. We received two small complimentary bottles of wine on arrival and put them in the rooms good sized refrigerator. Breakfast at the hotel was excellent with a good choice of food including cereals, yoghurts, fruit, cheese, meat and bread as well as hot food including sausage, eggs and bacon. The breakfast staff were extremely pleasant and helpful, Lidija deserving special mention for remembering what drinks we liked and even what size cups/mugs we liked them in. The hotel is located around 40 minutes steady walk from the Old Town but is on the route of No.3 and No.8 local busses (a €2.50 ride each way) and was a short walk from a supermarket where you could buy snacks and alcoholic beverages for your room at good prices. On our last day we were not due to be picked up for the airport until 17:45 so the evening before Elma spoke to her manager (Maria I think) and organised for us to use the room for the full day, she really did go above and beyond. I would highly recommend The Berkeley Hotel for your visit to Dubrovnik, we found it met all our needs and more.

Every single thing was 100 percent positive

When we arrived we had some payment issues with the taxi. The kind man at the front desk personally walked me to an ATM and when that ATM didn’t work he walked me to another one. Then walked us back to hotel and rolling our bags with him. He was as very gracious and we appreciated his help very much. The room and the restaurant were both wonderful too. This place is just outside the old city walls and easy to walk to everything. I highly recommend this hotel.