Pigeon Island Mountain Holidays

Top-notch facility with some of the best people and food that you will find. The beaches at the bottom of the mountain are phenomenal full of wildlife nice clear water. It is one of the true paradises of the Caribbean.

Our stay at Royalton Saint Lucia was disappointing. The waitstaff, bartenders, and spa staff were lovely, and Taya, Josann, Kareen, and Tracy deserve special recognition. The spa staff thoughtfully acknowledged my birthday. Unfortunately, management and guest services were often rude, dismissive, and unhelpful. We were promised a move to a king room at 10:30 the next morning. At noon, it still wasn’t ready, and my follow-up was met with attitude. We were instructed to vacate our original room at noon and told the replacement would be ready by 3 p.m. It wasn’t ready until 8 p.m., with little explanation or communication. Taya ultimately helped resolve the situation. We would have understood limited availability if staff had been honest upfront. We then had to kill a cockroach in the replacement room. Basic requests, including a missing TV remote, were frustrating to address, yet calls and messages selling excursions, bottles, and extras were relentless. The food was disappointing, cocktails tasted watered down, and the included wine was unpleasant. A better bottle cost an additional $50–$60 or more. Some wonderful staff members tried to make our stay enjoyable, but the poor management, communication, and overall quality mean we would not return.

The most tranquil place I’ve ever visited. The hotel was on my sister’s mandatory must see and experience vacations. It was more than we ever imagined. The bungalow is so nice and relaxing. The shower was such a vibe. Honestly I don’t have any complaints. St. Lucia is an absolutely breathtaking island.

The staff was really helpful, especially the concierge. Angel was great; she helped me with my activities and planned my birthday dinner. I can’t complain about anyone there, though the portion sizes could be better.

Top-notch facility with some of the best people and food that you will find. The beaches at the bottom of the mountain are phenomenal full of wildlife nice clear water. It is one of the true paradises of the Caribbean.

We had a wonderful stay at the resort! The property was clean, well-maintained, and offered great amenities. The food was very good, and there was plenty to enjoy throughout our stay. We did have to switch rooms initially because our first room did not have a refrigerator, but the issue was addressed. The staff was always friendly, welcoming, and accommodating, which made the overall experience even better. Be prepared to walk up and down hills. They however shuttles with a wait if there is not on available immediately. Beautiful views of the sunset and mountains. The resort is does not have the normal shows and extreme entertainment like some places we have been. Very laid back and family friendly. Despite the minor inconvenience, we thoroughly enjoyed our stay and would definitely consider returning!

The staff were all very friendly and extremely helpful. The food served at the Torquoise Restaurant was very well prepared and tasted amazing. Rooms were very spacious with beautifully decor and amazing balcony space. Some feedback would be that the pool is seawater and the walls are very rough. Given that it’s targeted as a family resort, a chlorine-based pool with smooth mosaic tiles will be better suited for children. For the rooms, cooking and dining hardware could be more well-equipped.

Top-notch facility with some of the best people and food that you will find. The beaches at the bottom of the mountain are phenomenal full of wildlife nice clear water. It is one of the true paradises of the Caribbean.