California Desert Mountain Holidays

THe staff was very helpful and friendly! ROom was fine no issues. And the highlight was breakfast line was fast, good options very nice! Overall experience just great.

Charles at the front desk was professional, pleasant, and extremely knowledgeable and informative. He is an asset to the hotel

Staff were unhelpful, rude. Did not live up to expectations. Couldn’t use facilities because of corporate conferences taking place. Couldn’t use balcony as room was overlooking conference bar.

I had heard lovely reviews of this place, especially if you're seeing a show at Shoreline Amphitheater. I agree with the recommendations. It is close to the venue with an easy walk, the amenities are nice, and the place is incredibly clean. The only reason I wouldn't give it a perfect score is because upon arriving and checking in, I noticed other guests being given a complimentary beverage of either champagne/sparkling wine, or a beer. Myself and the other guests are all over 21, and I even presented my ID during the check-in process, but none of us were offered this amenity, seemingly due to being assumed "too-young." I understand maybe questioning us and asking for our IDs, but to not be offered anything at all made us feel a bit bummed out at how we were being seen and treated differently than the other guests.

THe staff was very helpful and friendly! ROom was fine no issues. And the highlight was breakfast line was fast, good options very nice! Overall experience just great.

THe staff was very helpful and friendly! ROom was fine no issues. And the highlight was breakfast line was fast, good options very nice! Overall experience just great.