California Desert Mountain Holidays

Room was fine. No complementary bottled water though. The elevators looked dirty and beat up. When we first walked in, a lot shady looking people around. They had given our room away due to overbooking but the front desk lady found a way to get us 2 beds. Location was good though. Close to Starbucks & other stores.

We were moved from one room to another due to a very loud wedding or party next door. Both rooms needed maintenance -night bulbs out, drains stopped up. The room was generally clean just worn. Sad to see such an iconic hotel this way! The courteous staff, lush vegetation and experiential cabana rooms will entice us to return again.

Staff was so kind and helpful! Room was very clean and with great views! Beautiful hotel and I would definitely recommend staying here.

We had doctor appointments early at UCLA and decided to spend the night at W. The folks were very nice and helpful. The hotel is a bit tired. We had a room that was updated to a junior suite. The snacks and wet bar was good. The bathroom products can not be better. Davines from Italy. The bed was comfy too. The real problem is the air quality... The HVAC system is very tired. There are two zones. I used clorex wipes to clean the intake and outtake vents. I had to use several sheets. And they still need a lot of work. The windows have wooden shutters. They are very dusty too... Overall the W worked out for our trip. But I'm not sure we can stay there. With my wife's asthma and my allergies was quite a challenge... This was hard to write because the staff was so nice🙏🙏🙏 All the best Burton

Add towel bars, microwave. Engineering department took care of the refrigerator door fixed

Amazing hotel, great history and awesome staff

My husband and I really enjoyed our stay.

Room was clean, friendly staff always ready to help, amazing property

Very pleasant - gorgeous staff.

Clean, quiet, beautiful landscaping and prime location.

Very Clean very luxurious the pool area is amazing and staff are very friendly highly recommend and the location is priceless super central to all things Santa Monica

Staff was pleasant. Had issues with room access. Had to go to front desk multiple time to be let into room at different occasions. Also noise from people outside was excessive.

Historic building, vintage elevator, great framed artwork throughout, location in historic neighborhood of SF

Great Decent place - Conveniently located at the downtown area of San Francisco- Friendly staff and Clean Rooms.