California Desert Mountain Holidays

great

No room issues. Room was clean. Good location. Needed to go to desk for ice. Needed better instructions at arrival for weekend garage operation.

Highly recommend.

Cleanliness needs to be focused

Very clean, modern and spacious property with ample storage for your belongings in the room and many amenities on site including pool, gym, lounge with bowling and billiards, wine cave, grocery store, and two upscale restaurants. The location was super convenient for the music festival we were attending. Staff is very attentive and friendly. Housekeeping was great! We never had to ask for washcloths or towels which is not the case at many other hotels. I would definitely return for another stay!

great

Beautiful facility, great atmosphere, great service .

had amazing relaxing time. the rooms and view are beautiful. it was a great stay and very nice staff. we definitely will return and stay again.

We’ve stayed at the Westin St Francis multiple times over the years and always looked forward to returning. Unfortunately, this once grand old hotel is grand no more. The Powell street lobby entrance has been invaded by a huge bar/lounge that looks cool but doesn’t open until 4pm. It takes up a lot of prime real estate in the hotel and serves no real purpose for the better part of the day. To check into the hotel you now enter on Geary into an area that feels temporary, kind of like the vibe you get at an airport gate under construction. It’s just very disjointed. The fake cherry trees and fake flower wrapped columns in the lobby are tacky, and dusty. Two of my family members had sneezing fits while standing under the faux blooms. They chuckled about the paper flower pollen being particularly bad this time of year. The hotel has also done away with any lobby seating. Your only hope of seating is in the garden cafe, which makes it feel a bit like a Greyhound bus station. Some of the registration staff were better at their jobs than others, who seemed generally malcontent. We stayed in the Tower this trip; the best part was the amazing view from our room and the super fast glass elevators. Happily, the mattresses are wonderful. Our room was ok but could use a refresh. One family member found litter in his room. Thinking back on past stays, maybe the rooms were always a bit outdated but the majesty of the hotel overshadowed any shortcomings. Sadly, for us the magic is gone.

I had an amazing birthday celebration here. This property couldn’t be more beautiful but the hotel gave me a lovely birthday surprise without any request. I just felt amazing. Thank you!!

Everything was very clean and the staff was very nice. Breakfast was top notch!

Great place if all you want is a reasonable room. All new, clean and well maintained

No room issues. Room was clean. Good location. Needed to go to desk for ice. Needed better instructions at arrival for weekend garage operation.

the credit card machine was not working properly at checkin- instead of trying to resolve it the host was acting like it was my cards that were not working.