Yorkshire and the Humber Mountain Holidays

The staff was amazing, I had a lovely lady that worked at the front desk. She helped with petals and balloons when I think someone forgot. She was so sweet and incredibly hard working I didn’t get her name but I wish I could thank her

Staff were amazing and helpful, very kind and allowed me to upgrade to a suite as I was there for a special occasion. The hotel itself is beautiful and I love the decor however a downside was no room service and their QR code has not been updated to the new downstairs restaurant TYGA. Also housekeeping did not make the bed during my stay of 3 nights (1 day I put a do not disturb sign) which isn’t what I’m used to. Overall a good experience but there could be some things made better.

The food here is the absolute highlight. Incredible menu and everything we ate was as good as anything we could get in a top class restaurant. We’ll be back, for longer next time to try more of the menu.

I love this hotel!! It's my go too with the wife. We don't even live that far from Manchester!!

There is nothing wrong with this hotel but it is not a 5 star hotel in terms of service and quality. The room is no better than a premier inn plus room. The breakfast service is poor, you have to ask several times and several staff for things. Check in was slow and laboured with staff seeming to prioritise those wandering around in dressing gowns for the spa!

Staff were amazing and helpful, very kind and allowed me to upgrade to a suite as I was there for a special occasion. The hotel itself is beautiful and I love the decor however a downside was no room service and their QR code has not been updated to the new downstairs restaurant TYGA. Also housekeeping did not make the bed during my stay of 3 nights (1 day I put a do not disturb sign) which isn’t what I’m used to. Overall a good experience but there could be some things made better.

The food here is the absolute highlight. Incredible menu and everything we ate was as good as anything we could get in a top class restaurant. We’ll be back, for longer next time to try more of the menu.

Staff were amazing and helpful, very kind and allowed me to upgrade to a suite as I was there for a special occasion. The hotel itself is beautiful and I love the decor however a downside was no room service and their QR code has not been updated to the new downstairs restaurant TYGA. Also housekeeping did not make the bed during my stay of 3 nights (1 day I put a do not disturb sign) which isn’t what I’m used to. Overall a good experience but there could be some things made better.