Shenandoah Mountain Holidays

Great staff and a he beds were very comfortable

My stay at the Rosewood Hotel was absolutely wonderful from start to finish. The level of service, attention to detail, and overall atmosphere made it a truly memorable experience. From the moment I arrived, the staff was warm, welcoming, and genuinely attentive. Check‑in was smooth and effortless, and I immediately felt like a valued guest. The room was beautifully designed—spacious, spotless, and thoughtfully arranged with luxurious touches throughout. The bed was incredibly comfortable, and the overall ambiance made it easy to relax. The hotel’s amenities were equally impressive. Whether enjoying the dining options, unwinding in the lounge areas, or simply taking in the elegant décor, everything felt refined and well-curated. Every interaction with the staff felt sincere, and the service consistently exceeded my expectations. Overall, my stay at the Rosewood was exceptional. I would highly recommend this hotel to anyone looking for comfort, luxury, and top‑tier hospitality. I’m already looking forward to returning!

The staff was so helpful and great but the beds and pillows were so uncomfortable. The pillows especially were awful and we changed them too. Still bad. Won’t stay there again because we both slept so badly.

Room was spacious and very comfortable, and very clean. Bed and pillows very comfy. As other reviews noted, water pressure can be an issue, but was manageable. Disappointing not to have in room coffee, as i have no desire to go to the lobby in pjs for coffee. Room service was quick and well done, in-house restaurant was also very good and the hotel offered a free drink and 15% off which was a nice surprise. My only complaint was the morning noise. My room was on the back of the hotel, top floor, and i was awakened both mornings with garbage trucks, beeping delivery trucks, and construction noise that echoed very loudly all the way up 10 floors. If you're a business traveler up early maybe a non issue but there was definitely no sleeping in.

Beautiful hotel and amazing staff! Great location and the Quill bar was exceptional. Only complaints are the size of the bathrooms and lack of bathroom amenities.

The staff was so helpful and great but the beds and pillows were so uncomfortable. The pillows especially were awful and we changed them too. Still bad. Won’t stay there again because we both slept so badly.

My stay at the Rosewood Hotel was absolutely wonderful from start to finish. The level of service, attention to detail, and overall atmosphere made it a truly memorable experience. From the moment I arrived, the staff was warm, welcoming, and genuinely attentive. Check‑in was smooth and effortless, and I immediately felt like a valued guest. The room was beautifully designed—spacious, spotless, and thoughtfully arranged with luxurious touches throughout. The bed was incredibly comfortable, and the overall ambiance made it easy to relax. The hotel’s amenities were equally impressive. Whether enjoying the dining options, unwinding in the lounge areas, or simply taking in the elegant décor, everything felt refined and well-curated. Every interaction with the staff felt sincere, and the service consistently exceeded my expectations. Overall, my stay at the Rosewood was exceptional. I would highly recommend this hotel to anyone looking for comfort, luxury, and top‑tier hospitality. I’m already looking forward to returning!

Beautiful hotel and amazing staff! Great location and the Quill bar was exceptional. Only complaints are the size of the bathrooms and lack of bathroom amenities.