Mexican Riviera Mountain Holidays

Love this property for the location, the security, the room itself, the views, the rooftop pool, and the helpfulness of the concierge.

The restaurants were fantastic, service out of this world, attention to every request, Spa services and areas first rate, the best hotel Ive stay at .

We stayed for two nights to relax and recharge prior to a large family gathering. Casa Velas was perfect for our purpose. I wouldn't change anything.

Me and my family really enjoyed our stay. The staff was amazing and the service was 2nd to none. The food came out fast, the the property was very clean and well maintained. I would definitely stay here again

Overall, I felt the property was beautiful. The restaurants were delicious, even though a lot of the meals were quite salty, but the room service was great. The beach side is okay. There are definitely people that will come up to you trying to sell you different products, which is probably not enjoyable, but that's not necessarily the resort's fault. We ended up getting a massage that would have been ridiculously overpriced at like $900 US for a couples massage, which was outrageous and kind of ruined my taste I had for the hotel. And then also, I needed sunscreen one day. I tried to go to the gift shop, and they tried to sell me sunscreen for $35, which was not enjoyable, but then I realized they had sunscreen at the pool in a little bottle. Overall, we enjoyed our stay but probably would not go back to it again, but the food was phenomenal, especially for an all-inclusive. And the staff was very nice and accommodating.

The restaurants were fantastic, service out of this world, attention to every request, Spa services and areas first rate, the best hotel Ive stay at .

Loved the sanctuary tower. Excellent service at a brand new resort.