Macarthur Mountain Holidays

Good location and friendly helpful staff. Properties’ rooms need a total renovation. Very dated with deferred maintenance!

Love the ace, a shame the lobby bar wasn’t open until late on Wednesday like google review said, and couple of the bar staff not very friendly. All other staff at reception are lovely. Thanks for having us

The rooms were very clean, and the cleaners were absolutely helpful. Even the concierge boys and staff were very efficient in helping us. The bar man was nice as well. Thank u team.

We stayed in a one bedroom suite for two nights for three people. The fold out bed is terrible with the mattress having springs / lumps everywhere. Very poor mattress for the money you pay. Room service food was the worst. I had a simple order of a ham and cheese toasted sandwich - it was burnt so I asked for a new unburnt one to be cooked. When it came back they had taken off one side and flipped the burnt side over. So it was burnt and uneditable - for $38 total. The Conciege service was outstanding. With so many options in Sydney for accomodation and if you know you will need a sofa bed and just want simple room service there are others choices

Thank you so much for your hospitality. I have enjoyed my stay and had easy access to everything i needed.

Love the ace, a shame the lobby bar wasn’t open until late on Wednesday like google review said, and couple of the bar staff not very friendly. All other staff at reception are lovely. Thanks for having us

The rooms were very clean, and the cleaners were absolutely helpful. Even the concierge boys and staff were very efficient in helping us. The bar man was nice as well. Thank u team.

We stayed in a one bedroom suite for two nights for three people. The fold out bed is terrible with the mattress having springs / lumps everywhere. Very poor mattress for the money you pay. Room service food was the worst. I had a simple order of a ham and cheese toasted sandwich - it was burnt so I asked for a new unburnt one to be cooked. When it came back they had taken off one side and flipped the burnt side over. So it was burnt and uneditable - for $38 total. The Conciege service was outstanding. With so many options in Sydney for accomodation and if you know you will need a sofa bed and just want simple room service there are others choices

Lovely spacious room, very modern and clean. Good central location.

Good location and friendly helpful staff. Properties’ rooms need a total renovation. Very dated with deferred maintenance!

The rooms were very clean, and the cleaners were absolutely helpful. Even the concierge boys and staff were very efficient in helping us. The bar man was nice as well. Thank u team.