Heart of England Mountain Holidays

Perfectly adequate, but we were there on a VERY warm long weekend in London. Room on 3rd level was attic-like hot. Was able to crack windows and they did leave 2 fans. Toilet really didn’t like to flush anything solid. At all. Brought to staff attention but didn’t appear to trigger any action.

Amazing staff and cozy rooms. Bathroom was a bit small.

Very miserable staff The room was small… nothing like the picture The bath didn’t have taps… I had to fill the bath with the shower Room was for two people but only had one towel No air conditioning just a small electric fan

I arrived at the hotel to be told that my room in that hotel was no longer available and they had moved me next door. The next door hotel was a downgrade from the original and the furniture and fittings in the room were very tatty with stains on the sofas, toilet although clean was very tatty

Amazing staff and service! Loved it! Rooms were specious and beautiful, lobby and restaurants were always filled with fresh flowers, so gorgeous! Thank you for the best stay in London!

Amazing from the second we walked in! The staff were really friendly and attentive. The room was very elegant but stylish, with an incredibly comfortable bed (the pillows could be a bit more pluffy, but I’ll let them off). But the real thing that made the stay was the service. A phone call from the front desk after being in the room for 30 minutes making sure we settled in ok, turndown service in the evening so when we go back in after seeing a show the bed was ready for sleep with the curtains drawn and water bottles placed on the nightstands. These details made my partner and I feel really looked after and we would without a doubt stay again!

Amazing staff and service! Loved it! Rooms were specious and beautiful, lobby and restaurants were always filled with fresh flowers, so gorgeous! Thank you for the best stay in London!

This immaculate hotel has everything! We loved the location. Enjoyed the restaurants. Staff were very accommodating and generous. Will stay again!

Perfectly adequate, but we were there on a VERY warm long weekend in London. Room on 3rd level was attic-like hot. Was able to crack windows and they did leave 2 fans. Toilet really didn’t like to flush anything solid. At all. Brought to staff attention but didn’t appear to trigger any action.

Amazing staff and cozy rooms. Bathroom was a bit small.

Amazing staff and service! Loved it! Rooms were specious and beautiful, lobby and restaurants were always filled with fresh flowers, so gorgeous! Thank you for the best stay in London!

I arrived at the hotel to be told that my room in that hotel was no longer available and they had moved me next door. The next door hotel was a downgrade from the original and the furniture and fittings in the room were very tatty with stains on the sofas, toilet although clean was very tatty

I booked this last minute when another hotel booking fell through. All I knew was that I liked the area it was in and needed a place to sleep but I was so pleasantly surprised by how nice and cute it was. Highly recommend for solo travelers!

Amazing staff and cozy rooms. Bathroom was a bit small.