Heart of England Mountain Holidays

The property is superb and the place was spotless surrounded by beautiful countryside. The only issue was the breakfast, obviously there were no staff to serve at breakfast so it was a bit every man for himself, the food and drink is all laid out the night before so first up is best dressed. By the time we got down, 9.00 am there was no fruit or yoghurt left and a tiny bit of butter to go with the stale bread and pastries. I think a lot of people are basically pigs at a buffet and very rarely think of other people. Couldn’t fault the hotel but maybe a different way of serving up breakfast.

They had a kitchen

it’s a really nice place i was surprised on the quality of the rooms . only thing which was a shame was in this day and age having to pay for internet services i feel is disappointing personally . but the rest was great good breakfast choices too

I enjoyed my stay at Cleveland Residences Kensington. I stayed here for a week. It is in a great location with two tube stations a short walk away. It is also a short walk to a ton of dining choices and M&S Foods which is a grocery store. There was a code for the front door and for the door to my room. I felt very safe staying here. There was also staff on duty until 11pm every night. Dominique, who worked in the office, was very helpful and kind. He always greeted my son and I with a smile. He made it easy to ask questions and was attentive to the needs of the guests. My room was exactly as described and well appointed. The room was nice and clean when I arrived. I appreciated having air conditioning in the room because it got quite warm on some days. The shower was a little bigger than other places I've stayed in London with good water pressure and plenty of hot water. It was very convenient to have a free laundry room to use in the building. Not only do I recommend this place to others, I would gladly stay here again if I ever return to London.

The people at the check-in are professional but quite cold whereas the men waiting in the lobby are very nice. Breakfast was excellent. Our room, number 19 in the basement was freezing cold, we just shut it off. Why is the A/C so cold ? It costs money, it is bad for the planet and I had a headache ?

The property is superb and the place was spotless surrounded by beautiful countryside. The only issue was the breakfast, obviously there were no staff to serve at breakfast so it was a bit every man for himself, the food and drink is all laid out the night before so first up is best dressed. By the time we got down, 9.00 am there was no fruit or yoghurt left and a tiny bit of butter to go with the stale bread and pastries. I think a lot of people are basically pigs at a buffet and very rarely think of other people. Couldn’t fault the hotel but maybe a different way of serving up breakfast.

Excelente hotel, atención esmerada, cuidada, educada, con elegancia y educación

The property is superb and the place was spotless surrounded by beautiful countryside. The only issue was the breakfast, obviously there were no staff to serve at breakfast so it was a bit every man for himself, the food and drink is all laid out the night before so first up is best dressed. By the time we got down, 9.00 am there was no fruit or yoghurt left and a tiny bit of butter to go with the stale bread and pastries. I think a lot of people are basically pigs at a buffet and very rarely think of other people. Couldn’t fault the hotel but maybe a different way of serving up breakfast.

The people at the check-in are professional but quite cold whereas the men waiting in the lobby are very nice. Breakfast was excellent. Our room, number 19 in the basement was freezing cold, we just shut it off. Why is the A/C so cold ? It costs money, it is bad for the planet and I had a headache ?

it’s a really nice place i was surprised on the quality of the rooms . only thing which was a shame was in this day and age having to pay for internet services i feel is disappointing personally . but the rest was great good breakfast choices too

The people at the check-in are professional but quite cold whereas the men waiting in the lobby are very nice. Breakfast was excellent. Our room, number 19 in the basement was freezing cold, we just shut it off. Why is the A/C so cold ? It costs money, it is bad for the planet and I had a headache ?

it’s a really nice place i was surprised on the quality of the rooms . only thing which was a shame was in this day and age having to pay for internet services i feel is disappointing personally . but the rest was great good breakfast choices too