Middlesex County Mountain Holidays

Clean, great customer service. Most importantly we felt safe. Would definitely stay again and again!!

Excellent Resort, especially all the excellence club amenities

The property was very clean and relaxing the property manager was very helpful and accommodations were A1

Loved it so perfect for a calm vibe in Negril. Came for my 22nd birthday.

We had a great stay. The property is very spacious, so there is plenty of room to relax and enjoy your privacy. The food was delicious, and the service was excellent. The staff were attentive, friendly, and made us feel well taken care of throughout our stay. Overall, it was a wonderful experience, and we would happily visit again.

Excellent Resort, especially all the excellence club amenities

Everything was excellent and the staffs was helpful but I couldn’t get a reservation for the restaurants I wanted and I couldn’t get room service

Loved it so perfect for a calm vibe in Negril. Came for my 22nd birthday.

Excellent Resort, especially all the excellence club amenities

The view from the hotel room was a beautiful sea view. The room was clean, lovely, with comfortable bed and pillows, the water pressure was great. The buffet food was amazing but the specialty restaurants were mediocre. The buffet has plenty of options. There are plenty of lounge chairs and umbrellas at the beach and pool so no need to get up early to secure one. There are plenty of staff and servers. However, with the exception of a few staff, most staff are not friendly, don’t say hello or greet you in passing or when serving, don’t smile or make eye contact when speaking with the guests and have a bit of an attitude when you ask them questions. Otherwise, we had a great time and enjoy ourselves. I think as a country that relies heavily on tourism, they need to train their staff and educate the general public on the importance of tourism as their main industry and the importance of being polite, courteous and friendly to tourists.