North Frisian Islands Mountain Holidays

Room was cozy. Heater worked great to the point. We had to turn it off even in this cold weather. Front desk was super help with late check-in and out, baggage storage, and car service to the airport.

The room was clean, but extremely shabby. Peeling paint around the doorways, peeling caulk around the tub, cracked tiles in the bathroom, very, very old carpet in the bedroom and hallways. No tea/coffee maker in the room. My view was of the office building directly next door, so no natural light in the room. The staff were very nice. The location is good if you're seeing a show on Broadway. This is not a luxury 4 star hotel as advertised.

Our weekend stay was amazing in the family room!! Very nice workers and clean rooms. One thing I could recommend is better mopping job. Seemed like our white socks were getting dirty fairly quickly ..

The two ladies working the week that we were there were absolutely amazing! Room and bathroom are so spacious and great location! I highly recommend

We had a great time at the hotel. The staff were very friendly and helpful, the rooms were clean and comfortable, and the atmosphere was relaxing. The location was convenient, and we really enjoyed the facilities. Overall, it was a wonderful stay, and we would definitely come back.”

Room very nice but not very well designed. Bed and couch on a riser- not the floor- requiring a step up to get to each. Everytime you got up at night- a light would come on and stay on for 10 minutes. Safety so you don’t fall- but should we really have a bed on a riser? Found the light on disruptive to getting back to sleep. Very dark room- not well lit at all. No makeup mirror Slippery marble floor shower- ask for a rubber mat- which we finally got the day before our stay ended Great access to pool and beach Great service in hotel and beach Great service from the house car Very pleasant staff Mini bar beverages not cold- required ice to chill No ice machine- but they brought the ice to you if you called and requested Nice roof top pool but music was too loud to enjoy. Could not eat at Watr restaurant - roof top-due to the loud music Reserved a shower room to freshen up after check out our last day- but did not get one- had to use the gym for getting cleaned up for our flight- lot of disorganization around this entire situation. No one ever offered and explanation on what happened- did not have time to investigate- trying ti get to airport. Great location and vibe- we enjoyed our stay but would not stay here again.

All of the above + location

The room was clean, but extremely shabby. Peeling paint around the doorways, peeling caulk around the tub, cracked tiles in the bathroom, very, very old carpet in the bedroom and hallways. No tea/coffee maker in the room. My view was of the office building directly next door, so no natural light in the room. The staff were very nice. The location is good if you're seeing a show on Broadway. This is not a luxury 4 star hotel as advertised.

The only problem I have is the didn’t clean my room

Very nice and clean room. Great location, and host is responsive and quick. Can't ask for better!

Courteous and helpful staff. Clean, great amenities

Very pleasant staff. Room clean and spacious. Nice and central for shopping, restaurants, sightseeing etc.