Lake Buena Vista North Mountain Holidays

Friendly staff, clean rooms and very spacious rooms

The other locations of Westgate are better for very small children but the Palace is great for older teenagers, 17 or 18 years old and for the grown & sexy who want a quiet getaway near great International Drive attractions. It was perfect!! I wish the bar was open to serve drinks other than beer. Having Starbucks was excellent as well as the Lavazza café in the condos. Bring back the Serenity Spa brand of bath products!! It would've been nice to have a frozen rum punch or piña colada by the pool. At least open the bar & have maybe one or two signature drinks. Otherwise, I love Westgate❤️RIP David Siegel 🕊

The pool is nice the water park is nice if it’s free. Staff was the best cant say nothing bad about staff…staff was awesome!!!!

The rooms were spacious, clean, and recently renovated. The property was well maintained. Every employee I spoke to was friendly. There is plenty of parking, and it is included in the cost. There were tons of employees in golf carts at all hours, creating many traffic hazards on the properties. There was often a massive backup at the gate from 2pm until after 7pm, as they would use the verified guest lane for non-guests who had to be verified, sometimes taking as long as 5 minutes per vehicle. I felt the $30/day “resort fee” was misleading. It did not include most amenities seen on the listing. It included things like WiFi (which was terrible) and the in-room safe (?). The water park prominently featured on the listing was not included or discounted, and costs $25 per day per person.

It was a nice place with a great location for us and we got a really good deal on the place. Being a house, I just wish it had more amenities in the kitchen. You really have to supply everything with the exception of dishes. Coffee maker was broken and I would have to reset the breaker every time to get the dishwasher to work. Overall we were still very happy with the place.

The property was beautiful! Lots to do for kids of all ages. We had ages 12 to 18 and they all had a great time! My only problem was when housekeeping came into "clean up" our villa, change sheets and towels they didn't leave any extras like toilet paper or paper towels

The tip structure is inconsistent. Some parts of the report are included and some need to be added.

This is a really nice hotel and the service staff were great! The only issue we had was there were no washcloths until our last night there. Also, when we came in our sink drain would not open and someone had to come fix that our second day there. Besides those things, I really have no complaints with the hotel!

Everything was great with the exception of wait staff for breakfast ! They completely ignore you unless you want the buffet .. very rude every time we tried to eat there . Otherwise the staff is great . Just don’t eat breakfast there !

This is a really nice hotel and the service staff were great! The only issue we had was there were no washcloths until our last night there. Also, when we came in our sink drain would not open and someone had to come fix that our second day there. Besides those things, I really have no complaints with the hotel!

Best hotel experience we ever had!

Great breakfast everyday

The other locations of Westgate are better for very small children but the Palace is great for older teenagers, 17 or 18 years old and for the grown & sexy who want a quiet getaway near great International Drive attractions. It was perfect!! I wish the bar was open to serve drinks other than beer. Having Starbucks was excellent as well as the Lavazza café in the condos. Bring back the Serenity Spa brand of bath products!! It would've been nice to have a frozen rum punch or piña colada by the pool. At least open the bar & have maybe one or two signature drinks. Otherwise, I love Westgate❤️RIP David Siegel 🕊

It was a nice place with a great location for us and we got a really good deal on the place. Being a house, I just wish it had more amenities in the kitchen. You really have to supply everything with the exception of dishes. Coffee maker was broken and I would have to reset the breaker every time to get the dishwasher to work. Overall we were still very happy with the place.