Dedham Vale Mountain Holidays

LOVE THIS PLACE! The food is phenomenal and the staff is incredible! I would come back here every time I am in London!

Love this hotel & I always return here but have noticed a sneak move at check out where they are charging a percentage for gratuities for reception staff etc. I’m not totally against this although I think it’s a stretch as they already have gratuity included often but the way they applied it out asking or running it past us felt very cheap @ underhand. I went back to reception and told her they can keep the charge. I will pay but dont ever apply this to people again without asking. This is enough to make me change hotels. It is expensive to stay here. I don’t enjoy such behaviours & as a matter of principal I would change hotel choice next time.

Great access to British Museum and restaurants.

This is not a 5 star hotel. It’s a comfortable stay and is in a great location but the service was poor and room had limited amenities. Kettle leaked, no mini bar, a tiny fridge which hardly worked. My booking came with 25% off meals and non alcohol drinks but when i went to check out they said it didn’t apply to the restaurant I used. Apparently, I was supposed to have been informed about that when checking in but hence the poor service this didn’t happen. If you want a 5 star experience try somewhere else. Piano Bar was fun, breakfast is so, so but staff and service was poor.

“Despite any challenges or inconveniences caused by facilities or noise, the exceptional hospitality and service at Chesham Apartments, Building 17, more than compensate. In a tough economic climate, the dedication of the personnel—Sobreina, Abdulrahman, La Bedraa, La Veina, and Balash—has elevated the experience beyond that of many five-star accommodations. All credit goes to the outstanding staff, excluding any building or furniture-related concerns.”

This is not a 5 star hotel. It’s a comfortable stay and is in a great location but the service was poor and room had limited amenities. Kettle leaked, no mini bar, a tiny fridge which hardly worked. My booking came with 25% off meals and non alcohol drinks but when i went to check out they said it didn’t apply to the restaurant I used. Apparently, I was supposed to have been informed about that when checking in but hence the poor service this didn’t happen. If you want a 5 star experience try somewhere else. Piano Bar was fun, breakfast is so, so but staff and service was poor.

Love this hotel & I always return here but have noticed a sneak move at check out where they are charging a percentage for gratuities for reception staff etc. I’m not totally against this although I think it’s a stretch as they already have gratuity included often but the way they applied it out asking or running it past us felt very cheap @ underhand. I went back to reception and told her they can keep the charge. I will pay but dont ever apply this to people again without asking. This is enough to make me change hotels. It is expensive to stay here. I don’t enjoy such behaviours & as a matter of principal I would change hotel choice next time.

“Despite any challenges or inconveniences caused by facilities or noise, the exceptional hospitality and service at Chesham Apartments, Building 17, more than compensate. In a tough economic climate, the dedication of the personnel—Sobreina, Abdulrahman, La Bedraa, La Veina, and Balash—has elevated the experience beyond that of many five-star accommodations. All credit goes to the outstanding staff, excluding any building or furniture-related concerns.”

LOVE THIS PLACE! The food is phenomenal and the staff is incredible! I would come back here every time I am in London!

Love this hotel & I always return here but have noticed a sneak move at check out where they are charging a percentage for gratuities for reception staff etc. I’m not totally against this although I think it’s a stretch as they already have gratuity included often but the way they applied it out asking or running it past us felt very cheap @ underhand. I went back to reception and told her they can keep the charge. I will pay but dont ever apply this to people again without asking. This is enough to make me change hotels. It is expensive to stay here. I don’t enjoy such behaviours & as a matter of principal I would change hotel choice next time.

Perfectly adequate, but we were there on a VERY warm long weekend in London. Room on 3rd level was attic-like hot. Was able to crack windows and they did leave 2 fans. Toilet really didn’t like to flush anything solid. At all. Brought to staff attention but didn’t appear to trigger any action.

Very handy location, with great tube links to Heathrow and city. Lovely area, pretty streets. Lots of handy shops. Room was great, bigger than expected. Would happily stay again.

I booked this last minute when another hotel booking fell through. All I knew was that I liked the area it was in and needed a place to sleep but I was so pleasantly surprised by how nice and cute it was. Highly recommend for solo travelers!

LOVE THIS PLACE! The food is phenomenal and the staff is incredible! I would come back here every time I am in London!