The King's Road Mountain Holidays

A warmer, more helpful approach from front desk staff would greatly improve the overall guest experience. First impressions matter, and unfortunately, this one missed the mark.

Beautiful rooms and the staff was terrific

The staff at the reception desk and the concierges were really nice. I thought everyone had a good personality. My only issue was with the bar area, but this may be a different management. The bartender was nice, but the last day of our stay he wasnt there. 4 people were trying to serve 6 or y7 tables and it was a disaster. The pasta was terrible and cold, one young waitress kept walking by and couldnt help anyone, and there was no real bartender. Every drink order took forever.. That was august 17th.

Exceeded my expectations. This hotel was renovated. Rooms are spacious, clean. Eatons shopping centre is a quick walk. Old Montreal is less than 15 minute walk.

We had a wonderful stay at Le Westin Montreal. The staff was extremely helpful and kind. Our room was a nice size and very clean. The hotel is very convenient to almost everything we wanted to do. Parking was very convenient, but definitely an added cost. The hotel restaurant, Gazette, was delicious. We would definitely stay here again.

A warmer, more helpful approach from front desk staff would greatly improve the overall guest experience. First impressions matter, and unfortunately, this one missed the mark.

Beautiful rooms and the staff was terrific

The hotel was luxurious and very spacious for me and my friend who were staying there. The staff was very friendly and helpful with helping us get settled. Easy pool access and amazing security. The hotel breakfast buffet was immaculate and delicious. I would definitely recommend this hotel if your looking to stay in the downtown Montreal area.