Egypt Mountain Holidays

Great property, awesome view , beach . Nice and clean, very friendly and professional staff . Great food options

Was there for a quick nap after lunch, didn’t really experience the facilities & restaurants

Excellent staff . Very clean

What I liked: I really enjoyed the location and the renovation of the property—it felt modern and comfortable. The staff were amazing, especially Artem and Mohamed at reception, who were very understanding and helpful. Mousa from room service was also excellent and very courteous. What I didn’t like: The airport car service was not punctual, so I had to follow up. One receptionist was rude and gave me attitude when I asked about the car. Unfortunately, I did not remember his name; I only saw him once in the morning—he looked young and wore glasses. To avoid issues, I suggest allowing some buffer time when arranging transportation. Also, the El Kababgy restaurant didn’t meet expectations—the meat felt greasy and had an unpleasant smell, making it not worth the price. A better option is to try the hotel buffet for lunch or dinner instead. Overall: Great location and staff, with some service inconsistencies and restaurant quality issues—but I would definitely stay here again.

Very clean and great work by everyone there, walking distance to the beach, quite and beautiful I enjoyed my time there, I will do it again

Food was bad and has no variety

Excellent staff . Very clean

The hotel is an incredible place, filled with beautiful details in every corner. The Nile is directly next to it and boat rides are an amazing extra. I highly recommend Hassan and his piloting skills. We experienced the Nile as it should be done. The staff at the hotel is attentive and friendly and service is amazing. We ate at 3 of the restaurants and were very pleased. The hotel has a Thai restaurant that served the best pad tai I have eaten. The beds are comfortable and the room was spacious. The only complaints are that hot water was irregular and sporatic. Leaving one to take cold showers. Additionally, please stop using those horrible paper straws. Having said that, the hotel is a dream and I will return to it.

Great property, awesome view , beach . Nice and clean, very friendly and professional staff . Great food options

Very clean and great work by everyone there, walking distance to the beach, quite and beautiful I enjoyed my time there, I will do it again

Was there for a quick nap after lunch, didn’t really experience the facilities & restaurants

Food was bad and has no variety

What I liked: I really enjoyed the location and the renovation of the property—it felt modern and comfortable. The staff were amazing, especially Artem and Mohamed at reception, who were very understanding and helpful. Mousa from room service was also excellent and very courteous. What I didn’t like: The airport car service was not punctual, so I had to follow up. One receptionist was rude and gave me attitude when I asked about the car. Unfortunately, I did not remember his name; I only saw him once in the morning—he looked young and wore glasses. To avoid issues, I suggest allowing some buffer time when arranging transportation. Also, the El Kababgy restaurant didn’t meet expectations—the meat felt greasy and had an unpleasant smell, making it not worth the price. A better option is to try the hotel buffet for lunch or dinner instead. Overall: Great location and staff, with some service inconsistencies and restaurant quality issues—but I would definitely stay here again.

Customer service food is not OK And Romes is not very clean and the bar in the room almost has nothing should has candy should has cookies specially for sweet room They were cheap the photo isn’t it excellent food I gave them 2 stars