Kona Coast Mountain Holidays

Na

Room was comfortable and clean but the place needs to be spruced up - chipped plaster, plain bathroom, just a bit shabby looking. Birds chirping all night in the Bay tower atrium were annoying. Lagoon closure for a week was bogus - there was a hole they needed to fill and they blamed Hurricane Fausto for high tides. The hurricane never came close to Hawaii and the high tides weren't on the east coast, just north. Pool and view were excellent, though. Lastly, free breakfast wasn't included as we were led to believe from advertising. They fool you by saying "Full Breakfast Available" when listing amenities. Overall, not a bad place.

This is a very beautiful property, built around the nature and with a logoon extending into the property. Plenty of amenities to enjoy, rent and view. The highlights were the marine life that you can view in the lagoon including dolphins, turtles, manta rays and fishes. The pool is large and is fun for families and kids. Also there is plenty of native Hawaiian, Pacific islander, Burmese, Than and Indian art pieces ardonened throughout the property. A few pieces that can be better. The AC in the room was not effective and several families had to ask the hotel staff for fans. The house keeping of the rooms were not clean always and you had to ask for decent cleaning of the rooms. The tram was functional only on part of the property and the boat canal was not working. Finally the food at KPC was super disappointing. Highly recommend skipping KPC in favor of better tasting and less expensive options elsewhere.

The beach is the best. Just about all negative aspects of the property are measured against the gorgeous water and wonderful beach. The room was a bit dated. Carpet looked tired, small roaches in bathroom sink area. The fat foam pillows are uncomfortable. They also put us in a room for disabled individuals but we were too tired to argue after three flights and a long rental drive at that point. The buffet is very good and staff are excellent. We don’t spend a lot of time in the room so no big deal in the room critique. BUT at 1k per day for a suite, it’s worth mentioning the rooms look tired.