Placida Mountain Holidays

Once we were approved, and arrived at the property, we didnt have to register with anyone. It was super easy. The Landing app was very easy to use, and way to communicate with the property owners. We never had to use it to communicate, but knew that if we needed something we could reach out to someone using the app. Would highly recommend, and would use them again in the future. Thanks!

The hotel is nice, it’s just that the restaurants were not open a lot of the time. If you want breakfast you have to leave the hotel

The entire facility was wonderful.

The beds were so comfortable. The location was great, but paying for parking was not ideal. I also thought the amenities fee was a little much. Would not stay there again because of it.

Our stay was great! We enjoyed the amenities and the service we received.

Very beautiful property!

An Incredible Stay at the Best Hotel in Naples My time at The Ritz-Carlton Naples was nothing short of amazing. From the moment I arrived, the atmosphere was pure luxury—elegant, welcoming, and effortlessly relaxing. The staff were exceptionally friendly and professional, making every interaction feel personal and warm. They truly set the gold standard for hospitality. The resort itself is stunning, with world-class amenities, breathtaking views, and a vibe that blends sophistication with comfort. It’s easy to see why The Ritz-Carlton is considered the best hotel in Naples. That said, my room did have a sewer leak in the tub, which was disappointing given the brand’s reputation for flawless attention to detail. I trust this was an isolated issue and hope it’s addressed quickly so future guests can enjoy the full Ritz-Carlton experience without interruption. Despite that hiccup, I had a fantastic time and would absolutely return. The Ritz-Carlton continues to raise the bar for luxury travel.

It’s a depersonalized place this Ritz, as most are, with mediocre food and service that repeatedly miss the mark.

Staff was amazing. Drinks were amazing. The event they had at that time was amazing.

The check in and check out process was very easy and smooth. I have to make a special mention of the front desk Steve for being so helpful and accommodating our needs and requests. Would definitely stay again if I find myself back in Tampa.

Great service and understanding staff, would highly recommend