Piedmont Alps Luxury Holidays

Staff provided excellent service suggesting restaurants, attractions, etc. rooftop was beautiful. Breakfast was impressive as it was all inclusive. Rooms were very large considering it was in the heart of Rome and bathrooms were as well. The elevator was small, but it always worked!

When checking in the front desk informed me that I had $42 to spend in room order including patronage at the restaurant on site. They did not mention that the spend doesn’t include or cannot apply to gratuity. I spent $40 on the entire bill at the restaurant and the hotel only took off the portion without the gratuity. The toilet was not flushing well and toward the end of my stay the water never stopped running so I had to call the front desk at 10pm. The elevator was not working but the technician appeared to not communicate to hotel guests by just standing there. I had to carry 3 bags and took a few steps down to another elevator.

When checking in the front desk informed me that I had $42 to spend in room order including patronage at the restaurant on site. They did not mention that the spend doesn’t include or cannot apply to gratuity. I spent $40 on the entire bill at the restaurant and the hotel only took off the portion without the gratuity. The toilet was not flushing well and toward the end of my stay the water never stopped running so I had to call the front desk at 10pm. The elevator was not working but the technician appeared to not communicate to hotel guests by just standing there. I had to carry 3 bags and took a few steps down to another elevator.

Very nice and clean no complaints

This is not a huge hotel but lovely and intimate, the rooms are well spaced between each other, absolutely no noise could be heard from other rooms, the room and bathroom itself were very spacious, it was extremely clean, both the room and rest of hotel. Air conditioning everywhere so it was lovely and comfortable for the 40 degree heatwave. Staff were extremely pleasant and helpful, ordering taxis etc. The breakfast selection was perfectly adequate, enough selection. There is a rooftop terrace with lovely view of the city. The location of this hotel is perfect, Trevi Fountain, Spanish Steps are literally a few minutes walk and Altar of Fatherlands and Pantheon also short walking distance. We will definitely stay at this hotel again.

Paolo and Alvis were especially helpful at check in and check out. But every single person at the reception is fantastic, it’s 24 hours you hand in your key they take care of it until you’re back whenever you want to come. Housekeeping was great and the room was incredibly clean. The area is quiet: mostly student and residential and is a 10 min walk from the metro station Bologna which connects you to Roma Termini (central station) in case you want to do day trip away from Rome, the Colosseum and many more main attractions is on the same direct line. Lots of supermarkets and restaurants around, and good night time vibe. Recommend visiting the museum that is just down the street from the hotel. Breakfast was included and was simple and tasty, coffee drinks were amazing and the staff is so lovely in the morning. Overall, highly recommend this hotel!

Nice hotel close to places to see things to do A/C didn’t work well in our room But staff moved us to another right away Great service