Western Tokyo Luxury Holidays

Everything was great and beyond expectation. Only one small issue: the coffee machine didn't seem to be working or not cleaned for a while. However, everything else was amazing.

It had almost everything that a home has.

Very nicely appointed & functional rooms A very short walk from ueno station Washer-dryer in room was very practical , in fact the entire layout of the room , rain shower, sectional sofa bed, fridge-freezer, kitchen sink+hotplate was next level. Highly recommend

This was an excellent hotel, right in the middle of Electric Town. I would happily book another stay here.

A very nice hotel in good location very helpful staff. However the experience was soured by the very large and a bit noisy at night building site right next to the hotel. Request a room on the opposite side and the stay would be better.

We loved this hotel. The staff was amazing and the hotel was close to everything.

Very helpful, English-speaking staff who were always available, and a great room. Easy, comfortable stay in Ueno. Would stay again.

Very nicely appointed & functional rooms A very short walk from ueno station Washer-dryer in room was very practical , in fact the entire layout of the room , rain shower, sectional sofa bed, fridge-freezer, kitchen sink+hotplate was next level. Highly recommend

This was our 2nd time staying in the Granbell in our 4 trips to Japan we usually start our trip off in Shinjuku. Our first trip 4 years ago the hotel seemed much better kept the staff welcomed you on arrival and greeted you leaveing and comming or at least acknowledged you existed. The hotel was clean and area seemed fairly good. We did notice a few things on the trip that we brushed off until this particular stay. The hotel room was getting fairly old and had alot of damaged stuff. When we arrived the hotel staff barely looked up from the desk or said a full sentence past check in at the computer screen. It was very impersonal compared to our first visit. The water pressure & temperature kept changing constantly and the fan in the bathroom did not work at all causing the entire room to fog up and be unbearable. The 2nd evening We returned and noticed the room cleaning had been completed and we went to go to sleep. There was a massive blood streak going down the supposed clean sheets... no idea how house keeping did not see this. Each night walking into the hotel you would see massive G wagon SUV's, the drivers staring you down with tear drop tattoos & had what was clearly a prostitute being dropped off at the hotel for servicing this happened multiple nights including our first stay 4 years ago. I am almost 80-90% covered with tattoos and it did not give the safest feeling. No key cards anyone can go to any floor staying at the hotel or not. I have no room left to write.

It had almost everything that a home has.

Very nicely appointed & functional rooms A very short walk from ueno station Washer-dryer in room was very practical , in fact the entire layout of the room , rain shower, sectional sofa bed, fridge-freezer, kitchen sink+hotplate was next level. Highly recommend