Split Islands Honeymoon Holidays

Starting with the positive, this hotel truly shines when it comes to its proximity to the beach and local attractions. The grounds of the hotel are beautiful. However, our recent stay was unfortunately marred by a series of issues that impacted our experience. In one of our rooms, we encountered a clogged shower and a broken air conditioning unit, making for an uncomfortable stay. The refrigerator was also noticeably dirty upon arrival. In the second room, the AC unit was leaking. These maintenance issues are simply unacceptable for a hotel of this caliber. Considering we booked this hotel specifically for its beach amenities, we were severely let down, for two out of our four days, the hotel ran out of beach towels by 10 AM, with staff unable to provide any estimate for when more would be available. Furthermore, the hotel's beach chairs were completely claimed by 5 AM every morning, forcing us to pay for external chairs daily. This completely negated one of the primary reasons we chose this hotel. To compound these problems, the hotel staff seemed indifferent to our concerns. When we brought these issues to their attention, while they addressed them, there was a distinct lack of empathy or urgency to resolve them. A more friendly and proactive approach from the staff would have gone a long way in mitigating our frustration. While the location is undeniably a major draw, the multitude of problems was notable.

Wonderful hotel, best surrounding. Wellness center with a sea water pool.

Great breakfast, amazing room, comfortable bed, service was outstanding on every level

Excellent relaxing stay at the resort. Pool area great end of day escape after a day of touring.

One of our favourite hotel stays in recent years. Great location, super friendly staff and lovely rooms. The bar and restaurant were both very good as well. They say the true test of hospitality is when something goes wrong, well, the one small problem we had with a leaking A/C unit was fixed within five minutes, with both Maintenance and House Keeping attending to fix and clean up. Amazing! Other hotels could learn from this. We will definitely be going back.

A true gem of a hotel, felt like it was our own private villa with wonderful staff and incredible location. Faultless.

Great breakfast, amazing room, comfortable bed, service was outstanding on every level

Wonderful hotel, best surrounding. Wellness center with a sea water pool.

Excellent relaxing stay at the resort. Pool area great end of day escape after a day of touring.

One of our favourite hotel stays in recent years. Great location, super friendly staff and lovely rooms. The bar and restaurant were both very good as well. They say the true test of hospitality is when something goes wrong, well, the one small problem we had with a leaking A/C unit was fixed within five minutes, with both Maintenance and House Keeping attending to fix and clean up. Amazing! Other hotels could learn from this. We will definitely be going back.

Starting with the positive, this hotel truly shines when it comes to its proximity to the beach and local attractions. The grounds of the hotel are beautiful. However, our recent stay was unfortunately marred by a series of issues that impacted our experience. In one of our rooms, we encountered a clogged shower and a broken air conditioning unit, making for an uncomfortable stay. The refrigerator was also noticeably dirty upon arrival. In the second room, the AC unit was leaking. These maintenance issues are simply unacceptable for a hotel of this caliber. Considering we booked this hotel specifically for its beach amenities, we were severely let down, for two out of our four days, the hotel ran out of beach towels by 10 AM, with staff unable to provide any estimate for when more would be available. Furthermore, the hotel's beach chairs were completely claimed by 5 AM every morning, forcing us to pay for external chairs daily. This completely negated one of the primary reasons we chose this hotel. To compound these problems, the hotel staff seemed indifferent to our concerns. When we brought these issues to their attention, while they addressed them, there was a distinct lack of empathy or urgency to resolve them. A more friendly and proactive approach from the staff would have gone a long way in mitigating our frustration. While the location is undeniably a major draw, the multitude of problems was notable.

Excellent relaxing stay at the resort. Pool area great end of day escape after a day of touring.

One of our favourite hotel stays in recent years. Great location, super friendly staff and lovely rooms. The bar and restaurant were both very good as well. They say the true test of hospitality is when something goes wrong, well, the one small problem we had with a leaking A/C unit was fixed within five minutes, with both Maintenance and House Keeping attending to fix and clean up. Amazing! Other hotels could learn from this. We will definitely be going back.