Broken Arrow Trail Honeymoon Holidays

Staying at the Scottsdale Hyatt was great. The staff were extremely helpful for suggestion options to go out, where to eat, and staying safe on the heat.

Was informed a day prior to check in that we would be without water midweek from 10am-6pm. Water did not return until after 8pm which is unacceptable after a day in the desert red rock sand. I spoke to the Director of guest relations and was informed that my family could use the porta potties since we could not flush our toilets, She was less than professional and all she could say was "I understand" The room was just OK, furniture and restrooms were very dated. construction every day all day like clockwork. Fresh towels would not be provided until after your 5th night stay or available for a charge. You must empty you own trash or be charged extra which is part of a 2 page " rules and regulations" containing all of the pending additional charges if not followed. I would ensure to request a copy of this and read it top to bottom prior to even thinking about staying.

This in exceeded our expectations and was very convenient to the historical center of Flagstaff

stunning resort with beautiful amenities

Great customer service and resort is a perfect getaway

Very friendly staff and beautiful surroundings!

Clean room. Easy access to get places. Great kid friendly pool and water park

Washer and dryer were broken but they replaced them the next day. It was inconvenient to change my activity schedule to accommodate this. The restroom sinks did not drain properly and it grossed me out. The pool staff, bar tender, and maintenance man were really friendly and gave excellent customer service. The front desk, not as much. My mother traveled with us and was never able to speak with a manager across all 3 days.

The room was larger than expected. The beds, bathtub, and service were AMAZING. We're going back next month.