Sierra de la Laguna Honeymoon Holidays

The rooms were clean, the staff provided exceptional service, and the atmosphere was warm and cozy. My only suggestion would be to offer more dining options at the restaurant.

Awesome time great location

Enjoyed my stay, will definitely be back!

The hotel is not suitable for older adults. The beach is also difficult to enjoy because the waves and ocean water are very rough.

Pool was cold, furniture dated and food quality for room service is poor

The place is huge and clean. The residence rooms are disconnected from the pool and hote

Pool was cold, furniture dated and food quality for room service is poor

Miscommunication regarding price and check in process. I was given a number to call to add a guest and the phone number didn’t work. The check in staff wasn’t helpful and I was given different quotes and no one could give me a straight answer.It took 2 days to fix a broken A/C in 2 of the rooms. Keep in mind it’s Cabo and it’s 90 degrees. I kept on getting the runaround with times it would be fixed. Our resort app wasn’t working or linking to our reservation. Without the app we couldn’t order a shuttle or room service which is of great value. I sent an email to the app support email and it took them 3 days to respond , by then our trip was over. Wait time for room service was 2 hours long and smaller portions. Our front door stop working . The quality of service has declined significantly since the last few years. I have been visiting this resort for 12 years now and this will be my last.