Gulf Coast Honeymoon Holidays

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Overall, I found the property to be a very nice hotel, and I was highly impressed by your fantastic amenities and excellent customer care. However, there were a few maintenance and facility issues that I feel need to be addressed. As a Tesla owner, it was a major inconvenience that your electric car charger was broken for two days in a row during my visit. Having reliable EV charging on-site is crucial when traveling, and relying on a broken system was very frustrating. Additionally, my room in the Versailles Tower could use some TLC. Specifically, the paint on the balcony frame was worn and needs touching up. Furthermore, none of the USB or USB-C ports in the room were working. Despite these setbacks, the customer service and overall atmosphere were still great. I hope this feedback is helpful for your team to make the necessary improvements.

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Overall, I found the property to be a very nice hotel, and I was highly impressed by your fantastic amenities and excellent customer care. However, there were a few maintenance and facility issues that I feel need to be addressed. As a Tesla owner, it was a major inconvenience that your electric car charger was broken for two days in a row during my visit. Having reliable EV charging on-site is crucial when traveling, and relying on a broken system was very frustrating. Additionally, my room in the Versailles Tower could use some TLC. Specifically, the paint on the balcony frame was worn and needs touching up. Furthermore, none of the USB or USB-C ports in the room were working. Despite these setbacks, the customer service and overall atmosphere were still great. I hope this feedback is helpful for your team to make the necessary improvements.

Haven't been to this property for about 6 months. Noticed a lot of upgrades: new elevators, new furniture in rooms. Bed was comfortable and room was spotless. Staff was very friendly.

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