South Region Honeymoon Holidays

Old and needing updating but was clean and comfortable

The place is beautiful; breathtaking from the moment you walk in. The staff is so warm, kind, sweet, helpful, for the most part. Very professional too. The food and drinks were delicious. Some very strange thing was the pool experience was uncomfortable. The water was so cold it didn’t match the warm weather of a hot day. Other luxury hotels would have heated water to make the experience more pleasant and enjoyable. Also, a lot of the tiles of the pool were broken, and coming off. Like they are were not glued properly, I noticed by the staircase along the edge where the chairs are and also the edge where you hold onto closest to the falls. Tiles were wobbly and coming off the wall falling to the bottom floor of the pool. Poor quality of tile work in a luxurious hotel. But my experience was still great.

A beautiful, clean hotel with a great restaurant and helpful staff in a relaxing and lovely setting. I hope to be able to return some day.

Our room - 203 - was supposed to have been one of the "renovated" ones. If that is true, I'd hate to see how to non-renovated rooms look like. The shower head was rusted and clearly ancient and the hand shower came apart (we showed to photo to the receptionist) . When we arrived, 3 out of 4 towels were dirty or stained (we asked them to be changed) The breakfast is mediocre. On the balcony there were 2 small chairs but no table (not even a small table to put a coffee cup on!). The only good thing about this hotel is the view to the river, otherwise is not worth it. It is definitely NOT a 5 star hotel.

Great location! Beautiful hotel and clean comfortable room. The service was amazing and the breakfast buffet was top notch. Great food and options.

Great location! Beautiful hotel and clean comfortable room. The service was amazing and the breakfast buffet was top notch. Great food and options.

The place is beautiful; breathtaking from the moment you walk in. The staff is so warm, kind, sweet, helpful, for the most part. Very professional too. The food and drinks were delicious. Some very strange thing was the pool experience was uncomfortable. The water was so cold it didn’t match the warm weather of a hot day. Other luxury hotels would have heated water to make the experience more pleasant and enjoyable. Also, a lot of the tiles of the pool were broken, and coming off. Like they are were not glued properly, I noticed by the staircase along the edge where the chairs are and also the edge where you hold onto closest to the falls. Tiles were wobbly and coming off the wall falling to the bottom floor of the pool. Poor quality of tile work in a luxurious hotel. But my experience was still great.

A beautiful, clean hotel with a great restaurant and helpful staff in a relaxing and lovely setting. I hope to be able to return some day.