Southeast Florida Honeymoon Holidays

No trolly available when check out. No one be able to help, service bad for the breakfast. No one offer drink for 20 minutes.

Gorgeous new property. Pristine in terms of cleanliness and new decor. Easy beach access and lounge accommodations. Food and beverages very expensive.

The bathroom was tiny, the shower door would hit the bathroom door. The shower's tile caulking was peeling. They double charged me the valet rate and the guy working at the valet was unprofessional and refused to help. Overall, this property is outdated and needs to be remodeled. Not worth the price.

Came to stay here after returning to Miami after a 7 day cruise traveling home. Arrived right at 4pm check in and were told there were no more 2 bed water view rooms available which is what we reserved. We could either take a city view room (at the water view price?) or wait a few minutes for a 1 bed suite. An hour and a half later we were finally told our room was ready and clean. As soon as we got to the room first thing we saw was a large green stain on the couch where our kids were supposed to sleep. Waited another 1/2 hour for housekeeping who took a look and disappeared. Had to go back to the front desk to find out we now had to wait for engineering to take care of the stain. While waiting for engineering found more mystery stains on the curtains… engineering finally came and replaced the cushion… didn’t have much confidence in the rest of the couch so my wife and I shared a roll out bed and let our teenage sons sleep on the bed… king bed which for done reason only had two tiny twin size pillows on it. Missed dinner reservations waiting for all of this. Ok, let’s take a look at the pool. nope, closed already at 7:30 on a Sat evening. Return to the room to find out after it gets dark that there is really insufficient lighting in the room. Nightstand lights and a single floor lamp, all with harsh high temp white lighting. Room had a beautiful view but we were greeted the next morning by window cleaners suctioning to our windows. No warning.

Had a fabulous time and everyone there was so nice and accommodating!!

Gorgeous new property. Pristine in terms of cleanliness and new decor. Easy beach access and lounge accommodations. Food and beverages very expensive.

Came to stay here after returning to Miami after a 7 day cruise traveling home. Arrived right at 4pm check in and were told there were no more 2 bed water view rooms available which is what we reserved. We could either take a city view room (at the water view price?) or wait a few minutes for a 1 bed suite. An hour and a half later we were finally told our room was ready and clean. As soon as we got to the room first thing we saw was a large green stain on the couch where our kids were supposed to sleep. Waited another 1/2 hour for housekeeping who took a look and disappeared. Had to go back to the front desk to find out we now had to wait for engineering to take care of the stain. While waiting for engineering found more mystery stains on the curtains… engineering finally came and replaced the cushion… didn’t have much confidence in the rest of the couch so my wife and I shared a roll out bed and let our teenage sons sleep on the bed… king bed which for done reason only had two tiny twin size pillows on it. Missed dinner reservations waiting for all of this. Ok, let’s take a look at the pool. nope, closed already at 7:30 on a Sat evening. Return to the room to find out after it gets dark that there is really insufficient lighting in the room. Nightstand lights and a single floor lamp, all with harsh high temp white lighting. Room had a beautiful view but we were greeted the next morning by window cleaners suctioning to our windows. No warning.

No water on our check out date. Was a big inconvenience not having shower or toilet available.

No trolly available when check out. No one be able to help, service bad for the breakfast. No one offer drink for 20 minutes.

The best in Miami no doubt

Gorgeous new property. Pristine in terms of cleanliness and new decor. Easy beach access and lounge accommodations. Food and beverages very expensive.