Alto Tajo Nature Reserve Honeymoon Holidays

Clean lines, modern, and spacious - perfect for a family of four with two teenagers. The location was excellent and safe. Close to plenty of restaurants and bakeries but also close to the subway. The beds were comfortable and we heard no other noise (even though the building was completely booked out)! The patio was an added bonus. Oh - as was the ping pong table. Huge win with our teenagers!!!! Three things that would make it even better: 1. Leave the AC on so that guests don’t arrive to an incredibly stuffy and sweaty hot upstairs after they’ve traveled all night and spent the day under 40C sun. We almost cried walking into the hot apartment - though it cooled down after about three or four hours. 2 The carpet and the couch are stained. That was off putting as we walked in and it was the first thing we saw. Please clean this. 3. The master bath sinks and shower don’t drain properly. Overall - the space and location were a big win!

The hotel cancelled my reservation after my flight got delayed. Neither Expedia nor the hotel informed me or event attempted to get ahold of me; I had to make multiple calls to even try to get someone to help me. Still trying to workout how and if I am getting my money back

Great helpful service, great location, great breakfast! We would definitely stately stay here again. The front desk helped us with dinner reservations, tours, and gave us a free upgrade. Overall a very positive experience!

Incredible hotel in the heart of Madrid. Staff were very helpful and friendly (even helped with calling us a cab bc of our early morning flight). The room was clean and modern with comfortable bed. There hotel even had a flamenco show at the theater during our stay (we weren’t able to attend during our travel schedule, but would love to for future visits).

Beautiful hotel in a very central location. While it opened only recently, there were no noticeable teething issues. The rooms were well appointed, clean, spacious, and well designed. The common amenities were also beautiful and they had cool, interesting programming like a film screening and yoga class. The pool was small but very refreshing providing welcome relief from the heat. Would definitely stay again!

Great helpful service, great location, great breakfast! We would definitely stately stay here again. The front desk helped us with dinner reservations, tours, and gave us a free upgrade. Overall a very positive experience!

Incredible hotel in the heart of Madrid. Staff were very helpful and friendly (even helped with calling us a cab bc of our early morning flight). The room was clean and modern with comfortable bed. There hotel even had a flamenco show at the theater during our stay (we weren’t able to attend during our travel schedule, but would love to for future visits).

Beautiful hotel in a very central location. While it opened only recently, there were no noticeable teething issues. The rooms were well appointed, clean, spacious, and well designed. The common amenities were also beautiful and they had cool, interesting programming like a film screening and yoga class. The pool was small but very refreshing providing welcome relief from the heat. Would definitely stay again!

Overall is a great stay. Hotel location is especially good. The only thing I hope would be better is the air conditioning, we caught the heatwave, and the air conditioning didn’t work the second night.

The hotel cancelled my reservation after my flight got delayed. Neither Expedia nor the hotel informed me or event attempted to get ahold of me; I had to make multiple calls to even try to get someone to help me. Still trying to workout how and if I am getting my money back

Great helpful service, great location, great breakfast! We would definitely stately stay here again. The front desk helped us with dinner reservations, tours, and gave us a free upgrade. Overall a very positive experience!

You’re in the centre of Madrid here and consequently you could payback lot of money. This hotel however was excellent value for money. The room was small, very small with not much room either side of the bed, however the bed was comfy, the bathroom clean and modern and as most of the rooms don’t look out into the street pretty quiet. Great value for money and excellent for single travellers.

The initial impression was okay, but it quickly changed when they locked the hotel and locked me out in the middle of the night with no sign or prior notice. The phone rang multiple times without anyone answering. While I appreciate that they extended my stay upon my request, which I paid for, I was hurried to pay, as if I were running away, and they woke me up in the middle of the night. I already provided my card as a guarantor, so running up to my room to wake me up from sleep was totally uncalled for. Yet the overall service was average. Breakfast is charged per room at every other hotel, but they insisted on charging per head even though breakfast was used only once.

Great helpful service, great location, great breakfast! We would definitely stately stay here again. The front desk helped us with dinner reservations, tours, and gave us a free upgrade. Overall a very positive experience!