Canyon Glimpse Hiking Trail Fishing Holidays

Staff are awesome Rooms clean Spa and swimming pool perfect

I want to stress how accommodating and attentive the staff was. Reception truly was very welcoming and I do not want my review to reflect on them at all. Could not have been happier with them. That being said the property condition was just not it. There was mud EVERYWHERE; black snow, bit construction signs and and large construction trucks - it just totally totally ruined the feel of the place. The cabin itself was pretty low end in my opinion. Coming from The Northern Lights Village - this was definitely a downgrade and did not feel luxurious or relaxing at all :/ the hottub was nice but the view was black snow, mud and an ugly wooden panel; again just ruining the entire moment. The cabins also had these drapes that were very annoying to deal with and quite literally block the Aurora. I had to wait several pictures to remove the drapes. Disappointed by the location but very happy with the Aurora Borealis. I hate to leave such a critical review but I think it’s important for consumers to know what they are getting for $600/night. Value is just not there.

The Hotel itself is super cute. With that real Finnish vibe. Stylish, elegant, quaint. Room clean, my view was amazing. Beautifully located. So Picturesque!! I wanted to love it so much! But here are the fails. The staff need some serious customer service training. No smiles were seen, and certainly not a “How was your stay?” It’s a busy time of year, but I was taken by surprise at how many families with young children. Definite vibe Killer! There’s no lift at this property, and no one to help with bags so be prepared. Breakfast was chaos trying to find an available clean table. Maybe I will give this property the opportunity to redeem itself, because had it not been for a very ordinary (less than ordinary) experience. I probably would have loved the place.

I want to stress how accommodating and attentive the staff was. Reception truly was very welcoming and I do not want my review to reflect on them at all. Could not have been happier with them. That being said the property condition was just not it. There was mud EVERYWHERE; black snow, bit construction signs and and large construction trucks - it just totally totally ruined the feel of the place. The cabin itself was pretty low end in my opinion. Coming from The Northern Lights Village - this was definitely a downgrade and did not feel luxurious or relaxing at all :/ the hottub was nice but the view was black snow, mud and an ugly wooden panel; again just ruining the entire moment. The cabins also had these drapes that were very annoying to deal with and quite literally block the Aurora. I had to wait several pictures to remove the drapes. Disappointed by the location but very happy with the Aurora Borealis. I hate to leave such a critical review but I think it’s important for consumers to know what they are getting for $600/night. Value is just not there.

Our stay at Halo Igloo was incredible. The room was lovely, everything was very clean and the hot tub and sauna were an added bonus. The staff were very friendly and helpful and nothing was too much for them. Staff were very knowledgeable and went above and beyond to help. On one day when we couldn’t get a taxi to one of our activities the man on reception offered to take us so that we would not miss it. Lovely accommodation and people. We hope to visit again.