Southwest Orlando Fishing Holidays

I had a great time at the resort! There was so much to do! From swimming to movies to the arcade! I didn’t get a chance to make it to the entertainment nights but there was something to do everyday! We definitely enjoyed the resort and will return! There were a few cons, no hot water only in the kitchen but we made do with it. The American restaurant was so expensive! They charged $2 for any additional topping for a cheeseburger which came plain! But overall a great place to stay!!

Stayed at this property for a short Universal trip. The location is great. It was one adult and two teenagers, so we got a two room suite. Lots of room and very clean. The pool area was nice as was the dock and the little arcade was a fun addition. Definitely a location we’ll return to for future trips and one I’d recommend if you have older kids and need space. Two things guests should be aware of: 1. The shuttle is very limited and not really helpful if you’re trying to get the most park hours. However, the location is close enough that Uber was reasonable so we didn’t mind. 2. The cafe/bar has short hours (closed by 3) and for breakfast they had one guy working. He was doing great, but it still took so long to get sandwiches and coffee that we decided to make breakfast in the suite the rest of the time. Definitely not a deal breaker for us as the cost, location, and overall quality was worth it, but something to be aware of. I’m sure we’ll be back soon.

When I booked this property, I did not think all of it was not renovated. I should have done my research more. The room i received was not up to par, not only it was far side of the resort, as well as the sheets had mold spots on them. After going to the front desk to ask for a different room, not only because when i booked that was not what i booked for but i don’t want to stay in no room that the bed have mold. The young lady at the front desk was very understanding and tried to resolve things for me, but unfortunately requests fell short, not only i never got a room the bed was never got looked at. I had to be the one to go back to the front desk to again ask after staying out of my room for half of the day because that’s what i was told( someone would come look at it) This property has so much potential, all they have to do is renovate all of it. As well as why is the water park a separate fee? This resort is booked because of the water park I’m sure but you have to pay a separate fee for it which is insane to me

Clean condo, staff and as super friendly lovely anemities parking was great

Absolutely perfect property! Every interaction with staff was pleasant & everyone was responsive to any/all needs! Would definitely recommend for larger families.

This is a really nice hotel and the service staff were great! The only issue we had was there were no washcloths until our last night there. Also, when we came in our sink drain would not open and someone had to come fix that our second day there. Besides those things, I really have no complaints with the hotel!

The tip structure is inconsistent. Some parts of the report are included and some need to be added.

The home was extremely clean. Great and friendly staff. The resort is loaded with plenty activities for the entire family

When I booked this property, I did not think all of it was not renovated. I should have done my research more. The room i received was not up to par, not only it was far side of the resort, as well as the sheets had mold spots on them. After going to the front desk to ask for a different room, not only because when i booked that was not what i booked for but i don’t want to stay in no room that the bed have mold. The young lady at the front desk was very understanding and tried to resolve things for me, but unfortunately requests fell short, not only i never got a room the bed was never got looked at. I had to be the one to go back to the front desk to again ask after staying out of my room for half of the day because that’s what i was told( someone would come look at it) This property has so much potential, all they have to do is renovate all of it. As well as why is the water park a separate fee? This resort is booked because of the water park I’m sure but you have to pay a separate fee for it which is insane to me

This is a really nice hotel and the service staff were great! The only issue we had was there were no washcloths until our last night there. Also, when we came in our sink drain would not open and someone had to come fix that our second day there. Besides those things, I really have no complaints with the hotel!

Clean room, great customer service and family friendly.

Absolutely perfect property! Every interaction with staff was pleasant & everyone was responsive to any/all needs! Would definitely recommend for larger families.

Very clean and friendly staff