Ubaye-Serre-Ponçon Fishing Holidays

Magnifique environnement unique et de bon goût

We stayed three nights over Easter at Capelongue, just one day after opening for the season—and unfortunately, it showed throughout. Check-in was poorly managed. We arrived at 12:30 with a pre-confirmed early check-in, yet no one could tell us when the room would be ready. We were sent to lunch (which was good), but even at 15:10 the room was still not available. When we pointed out that Expedia listed check-in from 15:00, we were told it was actually 16:00. We were eventually given the room shortly after, but the process felt disorganised. We booked a Deluxe Terrace but were given what seemed to be one of the smallest in that category, in the older part of the hotel. No seating area as shown in photos, visible dust, and a terrace next to the parking with a loud AC unit running constantly. It’s hard not to wonder whether booking via Expedia influenced the room allocation. Service lacked consistency: pool towels not cleared or set up properly, pool water not very clean, and empty glasses left around. Basic standards were missing. On the positive side, the food was good and restaurant service attentive, and the property is visually appealing. Overall, however, the experience fell short. Would return, but not at the start of the season.

Lovely property. Breakfast buffet was excellent, included in the room. I would nor recommend the on-site restaurants for more than snacks and drinks. The quality was sub-par.

Breakfast was lovely, staff very friendly and helpful, room very spacious and beautiful

Everything about our stay was incredible. The hotel location is stunning and the staff were incredible

Breakfast was lovely, staff very friendly and helpful, room very spacious and beautiful

We stayed three nights over Easter at Capelongue, just one day after opening for the season—and unfortunately, it showed throughout. Check-in was poorly managed. We arrived at 12:30 with a pre-confirmed early check-in, yet no one could tell us when the room would be ready. We were sent to lunch (which was good), but even at 15:10 the room was still not available. When we pointed out that Expedia listed check-in from 15:00, we were told it was actually 16:00. We were eventually given the room shortly after, but the process felt disorganised. We booked a Deluxe Terrace but were given what seemed to be one of the smallest in that category, in the older part of the hotel. No seating area as shown in photos, visible dust, and a terrace next to the parking with a loud AC unit running constantly. It’s hard not to wonder whether booking via Expedia influenced the room allocation. Service lacked consistency: pool towels not cleared or set up properly, pool water not very clean, and empty glasses left around. Basic standards were missing. On the positive side, the food was good and restaurant service attentive, and the property is visually appealing. Overall, however, the experience fell short. Would return, but not at the start of the season.

Lovely property. Breakfast buffet was excellent, included in the room. I would nor recommend the on-site restaurants for more than snacks and drinks. The quality was sub-par.

A beautiful hotel in an excellent location. This hotel is clean, comfortable and convenient, with gorgeous views. We thoroughly enjoyed our stay!

Everything about our stay was incredible. The hotel location is stunning and the staff were incredible

Magnifique environnement unique et de bon goût

Clean room, friendly staff, safe location, close to Cassis.

We loved how attentive the staff was! Kudos especially to Marylou!

Everything about our stay was incredible. The hotel location is stunning and the staff were incredible