City Island Cheap Holidays

Our stay was amazing. Highly recommend. We'll be staying again.

Our king room was perfect with the exception of our mini fridge did not work. Also the parking situation is dismal. The parking across the street was $80/night so they recommended another parking garage that was several blocks away with no way to transfer our luggage. Graciously 2 of the guys on staff, JD and another young man (I forgot his name) assisted us because we weren't allowed to use a luggage rack off the premises. Both of those fellas deserve a raise. With those exceptions, overall we really enjoyed our stay with Sanctuary.

This place was amazing, from the bartender Josh to Seiki and Selina, and also JD the concierge, I know I’m leaving people out but the entire staff made our stay perfection, it was first class all the way and I would never stay anywhere else when we go back, just truly a first rate experience

Customer service was excellent, from front desk to everyone we came in contact with. We would stay again, in the future.

Good area, room and view was solid. As previous reviews have mentioned, escalators are an annoyance in the morning. Waited probably 10-15 min before the ability to leave the facility. Other than that, convenient location, clean and very nice staff.

This place was amazing, from the bartender Josh to Seiki and Selina, and also JD the concierge, I know I’m leaving people out but the entire staff made our stay perfection, it was first class all the way and I would never stay anywhere else when we go back, just truly a first rate experience

We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!!

Some of the staff, notably Britney at the front desk, Willie from security, the doormen, the housekeepers, and the women staffing the elevators, were so lovely and kind. Genuinely wonderful. However, the rest of the front desk staff and concierge staff were disinterested at best and a little rude at worst. The room was lovely. Everything was clean. The stay was just okay, I was just expecting more.

It was a nice affordable place to stay

Our king room was perfect with the exception of our mini fridge did not work. Also the parking situation is dismal. The parking across the street was $80/night so they recommended another parking garage that was several blocks away with no way to transfer our luggage. Graciously 2 of the guys on staff, JD and another young man (I forgot his name) assisted us because we weren't allowed to use a luggage rack off the premises. Both of those fellas deserve a raise. With those exceptions, overall we really enjoyed our stay with Sanctuary.

Lovely stay in the suite at the Hilton Club!!

The place and amenities were really nice. The only bad thing was the bathroom got nasty really quick so for me the shared bathrooms won’t work. But they do have private bathroom rooms. Other than the dirty bathrooms not getting cleaned enough everything was great, location and space.

This place was amazing, from the bartender Josh to Seiki and Selina, and also JD the concierge, I know I’m leaving people out but the entire staff made our stay perfection, it was first class all the way and I would never stay anywhere else when we go back, just truly a first rate experience

Customer service was excellent, from front desk to everyone we came in contact with. We would stay again, in the future.