Costa de la Luz Cadiz Cheap Holidays

The room was clean and tidy, a little dated. The window didn't lock, which was a concern as we were on the ground floor. The lack of signage around the hotel led to some confusion. There were no pricing to be found for breakfast and dinner. The fridge had items in. But no explanation as to whether they were complimentary or not. I went with my 4yr old grandson, we went to pay for breakfast which I was charged full price for him. This is ridiculous as he is so young and clearly doesn't eat as much as an adult. Outside there were 2 pools, they were not kept clean. There were flies, leaves and feathers in them. It was really off-putting. In total, it was a plesant hotel, in need of some TLC. Some maintenance to the exterior of the building, and windows.

I'm over 80 and found the ordering of our stay difficult. On arrival I was told that the booking was not for the night but the following night so had to make another booking. I was told that Crisol Monasterio de San Miguel could not transfer the booking so I paid twice. I found your ordering system difficult to navigate and would be very grateful if you could refund me the booking that I could not use. I look forward to hearing from you. Kind regards Ian Hazeel.

The pool area was quite rundown, all the sunbeds need replacing as some of them were broken and also covered in bird pooh. The location of the property is ideal so it's a pity that the above facility let it down.

All very nice. Maybe a kettle in the bedroom?

Spacious rooms, helpful staff

Staff were lovely, amenities were great, unfortunately our room was not well kept. There was damp on the walls, the wallpaper was peeling off, and we had some issues with the showers. On the other hand the location of our room was great as it was just next to the kids pool and kids club!

The room was clean and tidy, a little dated. The window didn't lock, which was a concern as we were on the ground floor. The lack of signage around the hotel led to some confusion. There were no pricing to be found for breakfast and dinner. The fridge had items in. But no explanation as to whether they were complimentary or not. I went with my 4yr old grandson, we went to pay for breakfast which I was charged full price for him. This is ridiculous as he is so young and clearly doesn't eat as much as an adult. Outside there were 2 pools, they were not kept clean. There were flies, leaves and feathers in them. It was really off-putting. In total, it was a plesant hotel, in need of some TLC. Some maintenance to the exterior of the building, and windows.

I'm over 80 and found the ordering of our stay difficult. On arrival I was told that the booking was not for the night but the following night so had to make another booking. I was told that Crisol Monasterio de San Miguel could not transfer the booking so I paid twice. I found your ordering system difficult to navigate and would be very grateful if you could refund me the booking that I could not use. I look forward to hearing from you. Kind regards Ian Hazeel.

The pool area was quite rundown, all the sunbeds need replacing as some of them were broken and also covered in bird pooh. The location of the property is ideal so it's a pity that the above facility let it down.