East Coast Cheap Holidays

Room was nice spacious. Beautiful two pools in the center of the resort. Staff were welcoming.

Staff is very friendly and service outstanding - the food was very good Resort a little outdated - need a new surround system and shows we’re not great The entertainment staff is very nice I’m a Expedia platinum level and I was told that I had a benefit of late check out - at checkout I was charged $50 - I need to contact Expedia

Beach was beautiful, sports bar was great, good assortment of events/activities, but food was not as high quality, a little confusing to find way around, and didn’t have hot water most days during our stay

The resort offers a stunning impression, but lacks the 5 star experience. We booked a "Superior Room", but were given a tiny room with two single beds, no balcony or window, a broken AC, a broken fridge. We requested a room change, and luckily they accommodated our request and moved us to a more spacious room with a double bed and a balcony; the fridge was broken in this room too, and although we complained, nothing was done. The shower room and toilet featured glass doors, which offered no privacy. Poor room insulation, you could hear everything. We were frequently woken up by the sound of screaming children and even had a neighbor’s child repeatedly trying to open the locked connecting door at 1AM. Not great general cleanliness and poor amenities. The "Sunbed Competition". Unless you wake up at 6AM to claim a sunbed with a towel, you will not find a chair at the pool or the beach. It is frustrating to see empty sunbeds reserved for hours without anyone using them while you have nowhere to sit. The beach was neglected and covered in algae that was poorly cleared once, making the oceanfront almost unusable. The buffet quality is poor. Don't have high expectations for the onsite restaurants too. Most staff speak very little English, which leads to confusion. We often received conflicting information depending on who we asked. While some staff were enthusiastic, others were outright rude. The animation provided great entertainment both at the pool/beach and the theatre

We were disappointed about not getting a king size bed in stead we got 2 full size beds! I couldn’t shared the same bed with my husband!😖 And the time of our check out, we call someone to come over our room to pick it up our luggages and he never showed up! Food was good!👍

Staff is amazing. Hands down. But the room smellt really musky, turned out the filter was mouldy, room smelt like air freshener for 2 days, then it went back to musky (our clothes smelt like our room by the end).. beer is the best at the sportsbar, everywhere else its a little water down. Again, staff amazing. I always had enough water and snacks in my room. Was very well treated. Restaurants - buffet is good, and the italian and the steak house, everything else very mediocre. The music is insanely loud at the pool and the beach, all morning and afternoon, definitely not the place to take my elderly mom, but would've been a better vibe with my boyfriend (in our 30s). Over all, I'd give it a 10/10 given the price, but I've traveled to turks and caicos and other islands at 5 star hotels and this wouldn't come close to it. And next time with my mom specifically, I would book an adults only and maybe spend a little more. I would come back here with my boyfriend, though. Next door to us was a family with young kids and we could hear them through the night.. we talked to them and it helped a bit. But hey, sunshine, unlimited drinks, and a huge variety of food, it was a great get away.

Room was ok. TV needed batteries

The resort offers a stunning impression, but lacks the 5 star experience. We booked a "Superior Room", but were given a tiny room with two single beds, no balcony or window, a broken AC, a broken fridge. We requested a room change, and luckily they accommodated our request and moved us to a more spacious room with a double bed and a balcony; the fridge was broken in this room too, and although we complained, nothing was done. The shower room and toilet featured glass doors, which offered no privacy. Poor room insulation, you could hear everything. We were frequently woken up by the sound of screaming children and even had a neighbor’s child repeatedly trying to open the locked connecting door at 1AM. Not great general cleanliness and poor amenities. The "Sunbed Competition". Unless you wake up at 6AM to claim a sunbed with a towel, you will not find a chair at the pool or the beach. It is frustrating to see empty sunbeds reserved for hours without anyone using them while you have nowhere to sit. The beach was neglected and covered in algae that was poorly cleared once, making the oceanfront almost unusable. The buffet quality is poor. Don't have high expectations for the onsite restaurants too. Most staff speak very little English, which leads to confusion. We often received conflicting information depending on who we asked. While some staff were enthusiastic, others were outright rude. The animation provided great entertainment both at the pool/beach and the theatre

La habitation impeccable y el servicio insuperable personal muy amiable siempre dispuestos a Ayudar

Staff is amazing. Hands down. But the room smellt really musky, turned out the filter was mouldy, room smelt like air freshener for 2 days, then it went back to musky (our clothes smelt like our room by the end).. beer is the best at the sportsbar, everywhere else its a little water down. Again, staff amazing. I always had enough water and snacks in my room. Was very well treated. Restaurants - buffet is good, and the italian and the steak house, everything else very mediocre. The music is insanely loud at the pool and the beach, all morning and afternoon, definitely not the place to take my elderly mom, but would've been a better vibe with my boyfriend (in our 30s). Over all, I'd give it a 10/10 given the price, but I've traveled to turks and caicos and other islands at 5 star hotels and this wouldn't come close to it. And next time with my mom specifically, I would book an adults only and maybe spend a little more. I would come back here with my boyfriend, though. Next door to us was a family with young kids and we could hear them through the night.. we talked to them and it helped a bit. But hey, sunshine, unlimited drinks, and a huge variety of food, it was a great get away.

Staff members were amazing, friendly, polite and attentive. We are definitely coming back soon.

Staff is amazing. Hands down. But the room smellt really musky, turned out the filter was mouldy, room smelt like air freshener for 2 days, then it went back to musky (our clothes smelt like our room by the end).. beer is the best at the sportsbar, everywhere else its a little water down. Again, staff amazing. I always had enough water and snacks in my room. Was very well treated. Restaurants - buffet is good, and the italian and the steak house, everything else very mediocre. The music is insanely loud at the pool and the beach, all morning and afternoon, definitely not the place to take my elderly mom, but would've been a better vibe with my boyfriend (in our 30s). Over all, I'd give it a 10/10 given the price, but I've traveled to turks and caicos and other islands at 5 star hotels and this wouldn't come close to it. And next time with my mom specifically, I would book an adults only and maybe spend a little more. I would come back here with my boyfriend, though. Next door to us was a family with young kids and we could hear them through the night.. we talked to them and it helped a bit. But hey, sunshine, unlimited drinks, and a huge variety of food, it was a great get away.

Beach was beautiful, sports bar was great, good assortment of events/activities, but food was not as high quality, a little confusing to find way around, and didn’t have hot water most days during our stay

Everything was good except for the leaking sealing from the rain that makes the room smell like molde . But overall everything was good