East Central Shelby Cheap Holidays

The black lady that worked on the morning of 8/16 needs more training in payments and customer service. The cleaning personnel on the 14th floor kept cutting the heat on in the hallway. The temperature reached 80 degrees. Also, the pool was closed and customers were not notified when checking in. One of the elevators stopped working. I would not recommend this hotel to anyone.

Great property and location

I don’t think I have ever been to such a cool, eclectic, just beautiful hotel…ever! Let’s start with the quick/friendly assistance the staff gave to make sure when we arrived, everything was easy…from parking to getting access to the hotel/room. Yes, it was via text…but there was no question or issue not taken care of! Stepping in the hotel was like going back in time…everything was just magical…well to me at least! The room was even better; beautifully decorated…vintage fridge and microwave just made it just so very cool. Huge TV! And loved the bathroom. Again, they took their time creating such a great ambiance! We also visited the bar…loved is an understatement! Again everything was vintage…gave us such an old world feel! The staff was so friendly and helpful! If I could give the our experience a 20 out of 10 I would! Highly recommend!