Fort William and Lochaber Cheap Holidays

Beautiful views and adorable rooms! Would stay again. The music in the bar could be better, but that’s nitpicking.

The restaurant was awesome! Would come back just for the Prawn Biryani. Beautiful cabins as well. Staff was all very nice

Every thing was great I recommend you to have experience of staying in this hotel

Well

Well

The Ness Walk is a lovely 5 star hotel right in the heart of Inverness and along the Ness River. Very easy to walk into towns where there is a plethora of restaurants. We were greeted by a friendly staff with a glass of their complementary Processco. The grounds are gorgeous. The room was very comfortable and the included breakfast was delicious! I would definitely stay here again!

Overall, the property itself is lovely and offers good amenities, but several aspects of our stay fell short, especially considering the price point. Cleanliness was a noticeable issue upon arrival: the floors had clearly not been properly hoovered or mopped and were quite dusty, and we found dirty dishes put away in the cupboards. The sleeping arrangements were also disappointing. The sofa bed in our flat was broken and unusable. Furthermore, it wasn't made clear beforehand that guests must request to use the sofa bed in advance, so no bedding was provided for it. A word of advice to future guests: bring extra towels and bedding just in case, as any additional linens come with an extra charge. Customer service felt rather hands-off. Staff simply pointed us toward the information binder in the flat rather than offering direct, helpful assistance for some of the key details, such as where to drop of garbage on the day of departure. Given the rates charged, the overall value for money wasn't quite there. With better attention to housekeeping, functional furniture, and more proactive guest communication, it could be a great stay, but it certainly could do with improvement.

Beautiful views and adorable rooms! Would stay again. The music in the bar could be better, but that’s nitpicking.

The restaurant was awesome! Would come back just for the Prawn Biryani. Beautiful cabins as well. Staff was all very nice

We booked this property in April 2026 thinking it was one house made up of one dwelling. We booked one night and after some deliberation we booked a second consecutive night separately believing it would be the same property. Upon arrival at the property we soon realized the house was divided into two separate residences, an east wing and a west wing. At no point did Black Sheep Hotels tell us that the property was made up of two residences and that we had in fact booked one night in each residence. During the morning following our first night we received very direct and bad communications from Black Sheep telling us in no uncertain terms that our behavior was unacceptable because we had not packed up our belongings and vacate the premise. At the time of receiving these communications we were on a train and unable to get to the house. Our belongings were packed up and moved to the residence in the other side of the house. We returned to the house later that day, packed up the car and left, as we were so upset with the way we had been treated It is unusual for us to leave any comments like this on expedia, but we feel strongly about the poor treatment we received from Black Sheep and our goal is to prevent this from happening to any other family in the future. Black Sheep Hotels need to do a better job of making clear that this property is two separate residences and let future visitors know if the have in fact booked both residences consecutively, whether by accident or not

Beautiful room! Great location! Super friendly and helpful staff! Breakfast was delicious and generous! We really enjoyed our stay at The Ambassador.