Erlach District Cheap Holidays

Very easy to reach with bus 101 or 107 from Bern with a supermarket just next door. Lovely room, helpful staff and excellent value for money. Don’t really understand the negative reviews as we loved it!

Overall stay was good and location of the hotel is fantastic.

Room was very comfortable and clean with nice amenities but no fridge to store my meds in. I was fortunate that I had frozen water bottles so it was able to stay cold during my stay.

Very cute historical building. Great location. Mohammad was great help in the restaurant.

The staff were friendly but unfortunately the impression I got from them is that the hotel ownership does not care to make things right when problems arise. We stayed in the 3 bedroom 2.5 bath apartment for 4 nights and on the 3rd night we noticed hot water was running out. No biggie since we were all able to shower except the last person. The 4th evening and night we had no hot water, and this persisted into the morning of our checkout. As per the staff, the ownership offered no compensation for the inconvenience of not being able to shower on our evening / morning and also not being able to do laundry. I had contacted the hotel staff about the hot water in the evening of our 4th night but there was no one available to help us out. I didn't get a response from them until around 9am the next morning which was too late as we were already preparing to check out. At $1500/night this was completely unacceptable but no recourse was provided. The rest of the stay was okay, but definitely not worth $1500/night. The rooms need repainting and the bathroom showers have tons of mold and mildew in the grout between tiles on the wall.

The property itself is nice and luxurious yet very comfortable. The staff are kind and attentive. The views are unique.

Generaly it was OK.But when we came we found difficult to enter the hotel.Access. to the hotel , our room 203 A.C didn't work. Breakfast was good. Communication with the staff at times difficult. We came from uk. Mainly speak English.

Very easy to reach with bus 101 or 107 from Bern with a supermarket just next door. Lovely room, helpful staff and excellent value for money. Don’t really understand the negative reviews as we loved it!

Great location ,friendly staff and very good breakfast

Really good breakfast and don't understand it's value in Bern.