El Cayaco Cheap Holidays

Everything except service at the pool.

El hotel es viejo pero bien conservado, las habitaciones, la alberca, los jardines y la comida bien; sugiero modernicen sus aires acondicionados xq hacen micho ruido y re ubiquen el gimnasio para q tenga mejor vista…

The service is friendly but really slow

We had Franko check us in. He was very Friendly and did a excellent job. Rooms were abit dirty. Floors needed to be cleaned better. Beds are smaller then what we are used to and they are very low. Food choices were good. Buffet service was slow next to nothing they didn't serve us well. Pools were warm on out chilly night. We tried the private beach. Our server Guillermo Giles did a great job better than any of the food staff members. Our drinks were always filled buckets stayed cold with ice. We definitely will stay here again. Thanks guys

I have stayed several times at this hotel all my life. I am sad to share that is decadent and in no so good condition. Housekeeping terrible. Otherwise, staff excellent and the views are extraordinary. I will think twice about returning to Las Brisas, so sorry. Such a wonderful location and history becoming decadent and outdated

I have stayed several times at this hotel all my life. I am sad to share that is decadent and in no so good condition. Housekeeping terrible. Otherwise, staff excellent and the views are extraordinary. I will think twice about returning to Las Brisas, so sorry. Such a wonderful location and history becoming decadent and outdated

The service is friendly but really slow

This resort was amazing from booking to check-out. They were super responsive and reach out almost immediately to prepare for our customized experience then stayed in touch prior to and during the stay to ensure expectations were exceeded. Ingo even surprised us with a special bottle of wine and beautiful bed of roses in a heart, which had a special meaning for our trip based on something I shared, that was truly super special and shows how much they listened and care! Luis was a wonderful bellman and there to buggy us around as needed. The in Villa barbecue was outstanding with the Chef making my husband’s favorite dish, David serving and Fidel ensuring we had a creative scrumptious dessert that was even sugar free. Chef Huan is from Thailand and cooks up amazing Thai dishes while Guillermo the Manager and Yuir at Saffron provided outstanding service to ensure a romantic evening. The spa was truly a treat with the Thai ritual and highly recommend. The villas are extremely private and spacious with every consideration for amenities with beautiful views. We loved our heated private pool. The resort and staff went above and beyond to make our stay a memorable experience. Highly recommend this resort as the top place to stay in Acupulco. Totally understand why they were awarded a Michelin Key. We can’t wait to come back!

We enjoyed our stay at Las torres gemelas. The site is still in construction but it didn't bother our stay.

Staff, pool, dinner and divers spectacle was awesome, the place is in remodeling works in some places, so that has some small inconveniences. My family and myself had a great time overall.

I liked the pool area. Did not like the towels in the room, they were very old and look dirty.