Salzburger Sonnenterrasse Beach Holidays

I expected a staffed boutique hotel, especially given its confusing layout. We arrived at 6:00 p.m. and found no staff present. The four pages of check-in instructions were entirely in German, and the entrance we were directed to use was not working. This made getting inside and locating our room unnecessarily difficult. I booked a studio suite so my daughter could sleep on the pull-out sofa, but no linens were provided. Since no staff were available to assist us, we had to take bedding from the main bed so she could use the sofa bed. The hotel felt more like self-service accommodation than the boutique-hotel experience we expected. The restaurant was closed, which was not indicated when we booked through Expedia, and breakfast was mediocre. Overall, the lack of assistance, missing bedding and poor communication made this a very disappointing stay.

Great hotel. We stayed in Fuschl to easily access the Salzkammergut area. The hotel has great amenities such as an arcade. It even has a piano you could play. Staff was friendly and helpful. Note Fuschl does not really have a lot of restaurants and the convenient store barely opens - so it simply wasn't a base for lunch/dinner for us. The hotel has dinner but we did not try. Also note there is no A/C. The night air was cool but we had to sleep with the balcony door open. Parking was confusing initially - there is a parking garage but it is not accessible on the day of arrival. We had to back out through a narrow alley.

I did not take advantage of the spa. Not my thing. However, the whole hotel is relaxing and rejuvenating! My room was so awesome. Me, a balcony overlooking the lake, a glass of wine and a book...that's my spa. The staff was so helpful...even booked me a reservation at a nearby restaurant because I missed the hotel restaurant times.

Absolutely beautiful place! Quiet , with outstanding view over Salzburg Amazing breakfast , amazing restaurant The Glass house ! You can use elevator down to the city which is in 5 min walk or walk along well maintained and lightened paths to all touristic attractions Everything about this place is great !! I highly recommended that place , Expetually , who likes scenery walks

Staff were very kind and made every effort to make sure we were not only comfortable but welcome. Great location!

Junior suite was insanely hot (with no air conditioning) as staff didn't use the sun blind. After booking we got an email saying that the kids couldn't use the indoor pool (contrary to the hotels.com app listing showing "Indoor pool" in the Kids Friendly section of the listing). Outdoor pool crowd obviously didn't like children - on both occasions we used the outdoor pool several left shaking their heads. Several things in the room and hallway were broken. Breakfast was as expected for this level but we had literally stacks of plates on our table at one point as nobody removed them. Breakfast staff all looked miserable. The evening restaurant and staff were excellent - would struggle to recommend the hotel but the restaurant is definitely worth a visit. Overall, the price/performance ratio, mostly unhelpful staff, and non-child friendly environment made this one not for us.

Great location. Large room. Friendly staff.

We had a great time! The bar downstairs was amazing!