Kennet & Avon Canal Trail Adventure Holidays

The room wasn't ready when we arrived at 3:30 though the booking said ready by 3. It didn't take too long but was a bit annoying. The room itself was lovely though it was a bit strange to not have a bin and I would have liked more coffee etc. We got a wake up call at 5am which we didn't ask for. When we checked out I brought this up and we were told it was a mistake and the person apologised but I would have preferred if they apologised without me prompting and maybe offered us some kind of compensation. I have issues sleeping so it was really quite disruptive. I did wonder if it was because we were clearly not well off and the place is quite posh. I don't have an issue with someone making a mistake but seems weird not to apologise.

So thrilled with our stay. Four star hotel was very clean, comfortable rooms, excellent breakfast buffet. Staff was always pleasant and helpful. Location was walking distance to Big Ben, Westminster Abbey, Parliament, Buckingham Palace. Being across from Victoria Train Station was at times seedy but the advantages of easy transportation outweighed the negatives. Victoria Coach Station was 10-15 mins walk so getting to and from the airports was fairly easy. Tube and buses were just a block away. Victoria as a terminus stop for some buses made it easier to return from Harrods’, also 15 mins away. Taxis readily available. We would definitely stay here again and will also see where there are other Riu locations worldwide. Thank you for a lovely stay!

Friendly staff

Missing a pool otherwise perfect

Exceptional Stay and Great Configuration for a Family. Our stay at The Savoy fully lived up to its premier luxury status. For us, safety is paramount, and the hotel provided a completely secure and comfortable environment throughout our visit. We were traveling as a family with 2 adults and 4 kids, and booking connecting rooms that accommodated three people each was an excellent option that gave us the perfect amount of space. Despite being a historic property, the hotel is impeccably maintained and doesn't show its age at all. The service was outstanding, and the breakfast was truly spectacular. The location is also highly convenient, situated just a 10 to 15-minute walk from most major areas. We were fortunate to secure a significantly discounted rate, which made this exceptional experience a fantastic value.

Lovely hotel. We enjoyed our stay.

Friendly staff

So thrilled with our stay. Four star hotel was very clean, comfortable rooms, excellent breakfast buffet. Staff was always pleasant and helpful. Location was walking distance to Big Ben, Westminster Abbey, Parliament, Buckingham Palace. Being across from Victoria Train Station was at times seedy but the advantages of easy transportation outweighed the negatives. Victoria Coach Station was 10-15 mins walk so getting to and from the airports was fairly easy. Tube and buses were just a block away. Victoria as a terminus stop for some buses made it easier to return from Harrods’, also 15 mins away. Taxis readily available. We would definitely stay here again and will also see where there are other Riu locations worldwide. Thank you for a lovely stay!

So thrilled with our stay. Four star hotel was very clean, comfortable rooms, excellent breakfast buffet. Staff was always pleasant and helpful. Location was walking distance to Big Ben, Westminster Abbey, Parliament, Buckingham Palace. Being across from Victoria Train Station was at times seedy but the advantages of easy transportation outweighed the negatives. Victoria Coach Station was 10-15 mins walk so getting to and from the airports was fairly easy. Tube and buses were just a block away. Victoria as a terminus stop for some buses made it easier to return from Harrods’, also 15 mins away. Taxis readily available. We would definitely stay here again and will also see where there are other Riu locations worldwide. Thank you for a lovely stay!

The room wasn't ready when we arrived at 3:30 though the booking said ready by 3. It didn't take too long but was a bit annoying. The room itself was lovely though it was a bit strange to not have a bin and I would have liked more coffee etc. We got a wake up call at 5am which we didn't ask for. When we checked out I brought this up and we were told it was a mistake and the person apologised but I would have preferred if they apologised without me prompting and maybe offered us some kind of compensation. I have issues sleeping so it was really quite disruptive. I did wonder if it was because we were clearly not well off and the place is quite posh. I don't have an issue with someone making a mistake but seems weird not to apologise.