Western Andalusia Adventure Holidays

Rooms was clean, loads to do on site all round excellent trip! Thank you

The property is in a quiet location, welcoming staff at the beginning. Alejandro was great as he arranged our reservations and suggested places to go to. Ropm service qas horrible, wr lacked tissue (napkins), water refill, mini bar refill, and coffee cups for the first 3 nights. It went horrible from the day after. Bar staff were moody at times, and sometimes they were good. Horrible housekeeping, and reception on receiving calls from my room. Major adjustment needed to reach hospitality standards.

Clean large rooms, pool cold but needed in the heat!! Staff very helpful. Food good quality

Excellent location and the staff is super professionals.

Over all great Very very busy though at breakfast felt a bit like a school canteen

The property is in a quiet location, welcoming staff at the beginning. Alejandro was great as he arranged our reservations and suggested places to go to. Ropm service qas horrible, wr lacked tissue (napkins), water refill, mini bar refill, and coffee cups for the first 3 nights. It went horrible from the day after. Bar staff were moody at times, and sometimes they were good. Horrible housekeeping, and reception on receiving calls from my room. Major adjustment needed to reach hospitality standards.

My second time at this hotel and it has been renovated beautifully. Had and issue with our room at check in. Single beds after multiple pre requests for a king bed and crumbs on the floor. Took a exceptionally long time and a manger request to get this resolved, but we got there. All round a fantastic hotel with friendly staff and a lovely setting but a few niggles I would highlight other than our check in issue. By 9am all pool beds are gone, but no one actually on them. People throw a hat or book on them and head off to breakfast. I counted two people at the pool at 8.50am but not a single free bed. Pool staff on site do not police this whatsoever and allow it every day. Very frustrating in a hotel of this calibur. Breakfast staff don't come near you to offer tea coffe etc. You have to wave them down or catch one who is frantically running past you. It's also extremely busy after 9.30am and the egg/omelette que is off putting. Maybe they should make people book breakfast slots to minimise this stampeed. Hotel beach club never has any space for hotel guests as they allow so many outside bookings. On the plus side the breakfast selection is great. Hotel check in staff etc were very friendly. Room service and turn down service was fantastic. Lovely decor and good music at weekends I will certainly return as we have a great stay overall.

The staff was the better ever and ever. I never feel so good and well attended before. God job all of your !!!!!!!!!

Clean large rooms, pool cold but needed in the heat!! Staff very helpful. Food good quality

The property is in a quiet location, welcoming staff at the beginning. Alejandro was great as he arranged our reservations and suggested places to go to. Ropm service qas horrible, wr lacked tissue (napkins), water refill, mini bar refill, and coffee cups for the first 3 nights. It went horrible from the day after. Bar staff were moody at times, and sometimes they were good. Horrible housekeeping, and reception on receiving calls from my room. Major adjustment needed to reach hospitality standards.

Excellent location and the staff is super professionals.

Rooms was clean, loads to do on site all round excellent trip! Thank you

The property is in a quiet location, welcoming staff at the beginning. Alejandro was great as he arranged our reservations and suggested places to go to. Ropm service qas horrible, wr lacked tissue (napkins), water refill, mini bar refill, and coffee cups for the first 3 nights. It went horrible from the day after. Bar staff were moody at times, and sometimes they were good. Horrible housekeeping, and reception on receiving calls from my room. Major adjustment needed to reach hospitality standards.

Clean large rooms, pool cold but needed in the heat!! Staff very helpful. Food good quality