Northern Australia Adventure Holidays

As you are in an Island , you have to rely on their food options and restaurant, this would be shocking when you have a child and been told the food is finished or all the tables have been reserved! they should know how many guest on the Island to ensure the variety and enough food in reasonable prices available for everyone.

Great property as it offers direct entry to Sea World theme park and the service is friendly and responsive. One improvement would be the bathroom setup—it would’ve been nice to have separate showers rather than bath tub combined.

Fantastic accommodation. Staffs are all very friendly and supportive.

I recently stayed at this hotel for five days, and while the initial four days were pleasant, the experience was significantly marred by an issue on the final day. Due to a flight cancellation, we needed an extra night. However, the hotel required us to check out of our room and wait for several hours before the new room was ready. This meant we had to vacate the room from 11 AM to 2 PM, which was inconvenient. It felt like the hotel could have handled this situation more smoothly, perhaps by allowing us to stay in the original room or providing an alternative solution to avoid the extended wait. Despite the initial good experience, this inconvenience significantly impacted my overall satisfaction.

Staff were nice and the pools were good, there was a smaller one near my room that was often empty so I had it mostly to myself. Room was large and clean, with a fridge and kettle. I didn't realise when booking how close my room would be to the restaurant and play area, so with many families with small children there it was extremely loud and I didn't really get the quiet relaxation I had hoped for on my holiday. There were also loud adults shouting around that area at night, which disrupted my sleep. I asked staff if I could change rooms and they tried to help, but as the place was fully booked there was nowhere else to move. I would say if you're a light sleeper like me or just looking for somewhere quiet and relaxing this may not be the place for you, unless you can request a room in a quieter area.

Fantastic accommodation. Staffs are all very friendly and supportive.

The property is ideally located in the heart of Surfers Paradise. Rooms were clean but dated. Cleaning staff were friendly and could teach front counter staff a thing or two about customer service.

nic convenient and well priced

Nice crew and good service

Staff were nice and the pools were good, there was a smaller one near my room that was often empty so I had it mostly to myself. Room was large and clean, with a fridge and kettle. I didn't realise when booking how close my room would be to the restaurant and play area, so with many families with small children there it was extremely loud and I didn't really get the quiet relaxation I had hoped for on my holiday. There were also loud adults shouting around that area at night, which disrupted my sleep. I asked staff if I could change rooms and they tried to help, but as the place was fully booked there was nowhere else to move. I would say if you're a light sleeper like me or just looking for somewhere quiet and relaxing this may not be the place for you, unless you can request a room in a quieter area.

I recently stayed at this hotel for five days, and while the initial four days were pleasant, the experience was significantly marred by an issue on the final day. Due to a flight cancellation, we needed an extra night. However, the hotel required us to check out of our room and wait for several hours before the new room was ready. This meant we had to vacate the room from 11 AM to 2 PM, which was inconvenient. It felt like the hotel could have handled this situation more smoothly, perhaps by allowing us to stay in the original room or providing an alternative solution to avoid the extended wait. Despite the initial good experience, this inconvenience significantly impacted my overall satisfaction.

Nice pool. Friendly staff. Great shower