East Coast Adventure Holidays

Staff are friendly, food is great! We stayed near the beach, with a newly renovated room. The is surrounded seaweeds. Not ideal placecto swim. Our room smelled painted, and there's a day with no cold water running. We asked to

Beautiful place to escape from routine

Majestic Mirage Punta Cana is a gorgeous property with breathtaking grounds and excellent food. Our room was comfortable, and both the steakhouse and Japanese restaurant were highlights. Unfortunately, the service did not always meet expectations. Our assigned butler was rarely present and provided little assistance, which made the experience less personalized than we had hoped. Overall service also felt inconsistent and at times overly focused on tips. On one occasion, a waiter even attempted to serve food with used utensils, which was disappointing. That said, some staff in the restaurants and spa were excellent, showing professionalism and warmth that stood out from the rest. In summary, the hotel itself is beautiful and the food is excellent, but the service culture — especially the butler experience — needs improvement, particularly for guests who don’t speak Spanish.

Property make me feel safe overall. Some of the staff were rude.

Excellent room space and a good food service

Majestic Mirage Punta Cana is a gorgeous property with breathtaking grounds and excellent food. Our room was comfortable, and both the steakhouse and Japanese restaurant were highlights. Unfortunately, the service did not always meet expectations. Our assigned butler was rarely present and provided little assistance, which made the experience less personalized than we had hoped. Overall service also felt inconsistent and at times overly focused on tips. On one occasion, a waiter even attempted to serve food with used utensils, which was disappointing. That said, some staff in the restaurants and spa were excellent, showing professionalism and warmth that stood out from the rest. In summary, the hotel itself is beautiful and the food is excellent, but the service culture — especially the butler experience — needs improvement, particularly for guests who don’t speak Spanish.

Beautiful place to escape from routine

Property make me feel safe overall. Some of the staff were rude.

Majestic Mirage Punta Cana is a gorgeous property with breathtaking grounds and excellent food. Our room was comfortable, and both the steakhouse and Japanese restaurant were highlights. Unfortunately, the service did not always meet expectations. Our assigned butler was rarely present and provided little assistance, which made the experience less personalized than we had hoped. Overall service also felt inconsistent and at times overly focused on tips. On one occasion, a waiter even attempted to serve food with used utensils, which was disappointing. That said, some staff in the restaurants and spa were excellent, showing professionalism and warmth that stood out from the rest. In summary, the hotel itself is beautiful and the food is excellent, but the service culture — especially the butler experience — needs improvement, particularly for guests who don’t speak Spanish.

If you want a true high quality stay casa de campo is the place to be!

Everything was so nice and everyone were so friendly. It was calm and relaxing. I had an issue in my room and it was resolved quickly. I will definitely visit again.