Pigeon Island Adventure Holidays

Female staff need to improve on being more approachable. Horrible customer service from the women who work there. Smile a little.

Everything was clean, convenient, and customer service was the best. There are a variety of restuarants to choose from and many on-site activities plus easy access to exursions on the island. It deserves it's five star rating.

We had a wonderful vacation at East Winds. The staff are warm, happy to assist with anything, and after one day remember each guest’s likes and any special requests. We would highly recommend East Winds if you are looking for a quiet and restful vacation

A lot of activities, food was excellent everyday and babysitting facilities during the day and night was a bonus for us

The elevator was out of order for more than one week, and we had to go up and down the stairs to get to our room located in the third floor. House keeping was not adequate because our room was cleaned up 3 out of 6 days.

Everything was clean, convenient, and customer service was the best. There are a variety of restuarants to choose from and many on-site activities plus easy access to exursions on the island. It deserves it's five star rating.

Our stay here was amazing. From the minute we walked in and were offered champagne to when we left. The staff are attentive and kind, the hotel is stunning and there’s lots to do. Loved the beach and the two different pools. Would come back here every year if we could! Only comment is our back door to our room, and side door didn’t lock which was strange, and the ceiling fan/air con needed a service so it didn’t squeak all night.

Was not very clean, multiple cockroaches in room. The door handle to our room was barely hanging on the door. Had to be careful when opening and closing door. Staff was very nice and polite but usually took a very long time to get things done. Made multiple requests for our room such as restocking the minibar and adjusting our person plunge pool and they never followed through.

Female staff need to improve on being more approachable. Horrible customer service from the women who work there. Smile a little.

Everything was clean, convenient, and customer service was the best. There are a variety of restuarants to choose from and many on-site activities plus easy access to exursions on the island. It deserves it's five star rating.

Our stay here was amazing. From the minute we walked in and were offered champagne to when we left. The staff are attentive and kind, the hotel is stunning and there’s lots to do. Loved the beach and the two different pools. Would come back here every year if we could! Only comment is our back door to our room, and side door didn’t lock which was strange, and the ceiling fan/air con needed a service so it didn’t squeak all night.

Ruphena, the owner, made my family feel welcomed and was very helpful in providing information regarding local restaurants and island attractions. Her communication was excellent prior to and during our stay. The property was extremely clean and beautiful.